i think some of these comparisons to well, you know, ftd doesn't crash before valentine's day, and ebay doesn't crash before christmas is pretty unfair and pretty spurious, obviously. this is -- as you were saying earlier, this is a system that's on orders of magnitude far more complex than anything that's really happening in the private sector. >> those web sites would have all had the opportunity to watch in beta mode ask then ramp up slowly over time, and suddenly here we are. it's like, boom, october 1st, we have millions of consumers wanting to get information, and they can't. >> also, the other big thing here is that a lot of the regulations didn't come down until fairly recently. if you talk to the actual contractors themselves, they would have loved to have gotten this back for what they were building several years ago, and because of the political situation, and also because this was a -- this is a huge law to implement. you know, millions and millions of decisions to be made. >> sure. >> tens of thousands of regulations to be written that then have to be translated into what d