officer furtado radioed in. >> i made the comments, just get here. >> reporter: it was furtado's first homicide. but if he was a stranger to homicide, so is nantucket. there hadn't been a murder on the island for two decades. >> it doesn't happen here, it can't happen here. that was the way it was, kind of, until then. >> reporter: her name was elizabeth lochtefeld but everyone called her beth and she was an unlikely victim. she was 44 years old, a successful business woman from new york, who sold her company for a tidy profit and moved to this nantucket cottage just months before. >> she had this incredible gift of making people comfortable. >> reporter: beth's brother, tom lochtefeld. >> she'd be chatting up the clerk when we went out to a store and i was like, come on, let's go, what do you doing? >> reporter: smart, vibrant, adventurous, that was all that and more. but what tom remembers most was her way with people. >> reporter: sounds like you're way with your sister -- sounds like she made people feel better, it's a way with love. >> she made everyone feel special. >> reporter: