joining us live now is gabriel sanchez, press secretary of the california department of insurance. gabriel, thanks for joining us today. >> sure. thank you. i appreciate the opportunity to share as much information as i can with your audience. >> well, i bet a lot of people have questions. what are some of the most common insurance questions your office is getting right now? well the biggest the biggest issue is, is what is insurance cover and that's something we want to be sure that we want to encourage all consumers that have questions about their insurance to actually have that conversation with their insurance company. >> they're paying the premiums. they should be getting that customer service. and if they have questions beyond that, we encourage them to reach out to us at the california department of insurance. they can reach us at (800) 927-4357. we're there to help in terms of the damage that we're kind of seeing right now from the storm, what are the typical things that would be covered under a regular home insurance policy? >> right. and what wouldn't be? >> um, well, prim