galina is one of hundreds now left homeless from all the fighting. >> i wanted and tried so hard to maintain the house and make it comfortable to leave an inheritance to my granddaughter. now it's unrepairable. only the walls remain. >> it's so horrible, she says. she now sleeps in the cellar underneath a grocery store. >> 15 people are living there because their houses have been completely destroyed. >> are they receiving any help or assistance? are you getting any humanitarian aid? >> nothing. i haven't received anything. no humanitarian aid nothing. >> the residents emotions swing from resentment to despair. all are jen genuinely desperate. >> there is a need here in debaltseve, but the authorities the donetsk people's republic has yet to address it. >> we'll accept help from whoever can provide it. yesterday ten trucks with 110 tons of food stuff especially for the people of debaltseve. >> a fact finding group from the ngo say doctors without boards have arrived but have not yet set up a facility. >> residents who fled to the sellers to escape the shelling now have nowhere to go back hom

galina is left homeless by the fighting. wanted and tried to hard to maintain the house and make it comfortable so i could leave an inheritance to my granddaughter. now, it's unrepairable. there is no ceiling, no roof. only the walls remain. >> inside the house is uninhabitable. it's so horrible, she says. she now has to sleep in the sellcellar. >> 15 people are living there because houses have been completely destroyed. >> are they receiving in i help any assistance? are you getting any humanitarian aid? >> nothing. i haven't received anything. no humanitarian aid nothing. >> the residences emotions swing between resentment and sgar. many have not had water supplies for months. all are genuinely desperate. the man in the middle is not distributing humanitarian aid. he is appealing for calm the authorities, are yet to properly address. the manf from donetsk promises help is on its way. we will accept help from whom ever can provide it. yesterday, eight planes landed during the night in a humanitarian convoy. ten trucks with

galina now has to sleep in the cellar of a nearby grocery store. >> people sleep here because their houses have been completely destroyed. >> are you getting humanitarian aid? >> nothing. >> the residents emotions swing between bitter resentment and despair. all are genuinely desperate. this man is appealing for calm. there is a real humanitarian crisis here in debaltseve. but the authorities the donetsk people republic has yet to address. >> we will accept help whoever can provide it. yesterday, ten trucks with 110 tons of food for the people of deb. >> a fact finding group from the ngo, doctors without borders has also arrived but they have not yet set up a medical facility. >> not yet. not yet. >> residents who fled to the the cellars to hide from the shelling. >> there is a war going on. brother killing brother. how many innocent people have been killed. how many children have died? it's impossible to feel that without weeping. only those who experience these things can know how i feel. there is nothing mortifying in the whole world than this war and people need to find a way to surviv

galina now has to sleep in the sellaver under a nearby grocery store. >> fifteen people are living therese their houses have been completely destroyed. >> are they receiving any help any assistance? are you getting any humanitarian aid? >> nothing. i haven't received anything. no humanitarian aid. nothing. >> the residents' emotions swing between tears and despair. many have not had water supplies for months. all are genuinely desperate. the man in the middle of this cloud is not distributing humanitarian aid. he is appealing for calm. there is a real humanitarian crisis here in debaltseve the donetsk's peoples republic are yet to properly address. the man from dovrndon promises that help is on its way. >> we will accept help from whole ever can provide it. yesterday, eight planes landed during the night in a humanitarian convoy arrived in donetsk. ten trucks with 110 tons of food stuff, especially for the people of debaltseve. >> a fact-finding group from the ngo doctors without borders have arrived but they haven't set up a medical facility. >> not yet. not yet the. >> residents who fl