detective gandy went to tell them. that's never easy, huh?thing you ever have to do. >> and then when they come to your door with clergy -- >> reporter: you see them coming? >> yeah. [ crying ] then the reality is -- that's it, you're never gonna see her again. it's so devastating. it's the worst pain ever. [ crying ] she didn't belong out there. >> reporter: 284 days after tara vanished, they knew, finally, she was never coming back. but they were no closer to knowing how she wound up out there in the woods. >> reporter: coming up -- >> now what? find the killers and make them pay for the crime. >> reporter: new leads, at last! isn't that your connection? >> it was a great connection. >> reporter: and new questions for someone who'd been at the house that day. >> i feel like i've been, you know, harassed. >> reporter: in the end, bones and a few teeth were all they found. there was every reason to think >> reporter: coming up -- >> now what? find the killers and make them pay for the crime. >> reporter: new leads, at last! isn't that your co