mr gannon, thanks very much forjoining us.'s not equipped to deal with it. italy's death toll is the second highest in the world and lockdown restricted the longest in europe. the psychological impact is both is starting to be seen. jean mackenzie reports. so many lives here have been touched by loss, simona is haunted by how her grandmother died. so many lives here have been touched by loss, but the psychological scars spread far further — scars of isolation, of fear. and it's leaving this support centre overwhelmed. translation: some people call because they say "i want to suicide" because their life is not so good any more. some of them are very angry. some people call shouting, screaming. i scream sometimes. sometimes i go crazy with my head. for luca, who's a student, they lockdown has become unbearable — stuck in a small flat now for seven weeks. what was your reaction when they extended the lockdown this last time? i got crazy with my parents, with my friends by video chat. i said to them, "really, we have to stay more