garofalo: the first place i went to was st. i interviewed the french family for the syndicated show "a current affair." and it was gut-wrenching. the life had been drained from them. it's such a hopeless feeling, sitting at home, knowing that the possibility that your daughter is going through something just horrific, and you can't do a thing to stop it. garofalo: kristen was -- they called her kristie, and she was the perfect daughter. she was punctual and dependable, reliable, responsible. she was a figure skater. she rowed for her high school. kenzora: she was from a big family. it was the second marriage for her parents, so she had older brothers and sisters, but they were all very close, and i believe she'd had her first boyfriend, and she was excited because i believe one of her siblings was getting married soon. garofalo: the frenches' home was full of photographs on the mantles and on the shelves of kristen french. beautiful girl. tall, dark hair. you know, seemingly having life in front of her, which made those photogr

garofalo: she got home at 2:00 in the morning. all the lights were off.e door was locked. she left and went to a phone booth and called her friend to say, "i'm locked out. can i come stay at your house?" friend said no, so she walked back to her house. kenzora: and that was the last anyone heard from her. hemsworth: and everyone had hoped for the best, and then everyone discovered the worst. reporter: the dismembered remains of 14-year-old leslie mahaffy were found in a nearby lake. she had disappeared two weeks before. hemsworth: her body had been dismembered, encased in pieces of concrete. and i still was hoping that maybe the police had made a mistake. but it was her. and then another young girl goes missing. reporter: ten months later, another victim -- 15-year-old kristen french. she was kidnapped in broad daylight. ♪ pron: she passed by a church. there was a parking lot in front, and there was a car parked there, and there was this woman, and she had a big road map on the hood, and she saw kristen walking by. she asked her for help. while she was he