our next guest is gary cubachek, this is your thing. >> this is how we help people get better. helping them know what it is like on the other side of themselves. >> i think it is very important that you divided people into four categories. tell me what they are and we'll go into them. >> you have leaders based on how they do support and channel. so you have leaders that are come n dominators, you have people who have a tendency to be support-driven, so they are protectors. they support people and don't share expectations or challenges very well. then a category of abdicators who are tired and worn out and ready to retire. they bring low challenge, low support, and then the best leaders in the world are what we call a liberator that brings high challenge, high support simultaneously. they learn how to calibrate it like the best coach you have ever had, the best professor you have ever had. >> it's interesting as you say these, i'm sure the audience, as i'm thinking, oh, this boss i had was this, this boss was this. and i can think of times when i was a dominator and advocator. w