climate change and the middle east and it's regularly the subject of complaints from viewers such as gary edwardswhile, allan hailstone wondered: and tracy taylor had this definition: well, a year ago following a critical report into how the bbc handled its 1995 panorama interview with princess diana, the corporation's director general tim davie set out a plan to improve impartiality and as a senior bbc executive peterjohnston to head up its delivery. hejoins me now. thank you for coming on newswatch. what is impartiality when it comes to the bbc? it's a difficult concept, as you've illustrated through those quotes from your viewers. but it's about not taking sides, it's about applying principles of impartiality that are set in our guidelines so that we're seen not to take sides and in issues of controversy and that we challenge all sides equally, that we provide a platform for the greatest possible diversity of views within due context. it's a multifaceted thing that we make sure we bring the facts to the fore. so, it's made up of a number of elements to it, and sometimes audiences do find it ha

sexuality, racism, climate change and is regularly the subject of complaints from viewers such as gary edwardsthis definition. a year ago following a particular report it to how the bbc handled its 1995 panorama interview with princess diana a corporation director general tim devi set out a plan to improve impartiality and as a senior bbc executive peter johnston to head up its delivery. he joins me now. thank you for coming on newswatch for that was impartiality when it comes to the bbc? �* , ., , . impartiality when it comes to the bbc? '. , bbc? it's a difficult concept as ou've bbc? it's a difficult concept as you've illustrated _ bbc? it's a difficult concept as you've illustrated through - bbc? it's a difficult concept as i you've illustrated through those quotes from your viewers. it's about not taking sides with up about applying principles of impartiality that are set out guidelines so that we're seen not to take sides and in issues of controversy and we challenge all sides equally. that we provide a platform for the greatest diversity of views within due context. it's a multifaceted

change and the middle east and it's regularly the subject of complaints from viewers, such as gary edwardsin due context. it's a multifaceted thing that we make sure that we bring the facts to the fore. so, it's made up of a number of elements to it and sometimes, audiences do find it hard to grasp what does it really mean in practice and actually, your illustration there of those comments shows you that it is — different people do tend to see it differently, and part of myjob is to make sure that we understand and apply it effectively across the organisation. now, tim davie actually set up compulsory impartiality awareness training for all bbc news presenters and reporters, i think in 2020, and i did that course myself. does bbc have a problem with impartiality? well, actually, what's behind some of this is we've been measuring our audiences response to impartiality for about 10 years. consequently, when tim became director general, as you say, he foregrounded it as one of his top four priorities because he understands how important it is to the audience. we did a survey in february, wher