they were trying to force geoffrey piccolo into arbitration, and now they have reversed course aftertemming from the family's acceptance of terms and conditions when they signed up for a free trial of disney plus. in a statement, a disney chairman said, at disney, we strive to put humanity above all other considerations, saying that with such unique circumstances as the ones in this case, we believe the situation warrants a sensitive approach, he said, as he explained why they have decided to waive their right to arbitration. all of this began when arbitration. all of this began when a doctor from arbitration. all of this began when a doctorfrom new york arbitration. all of this began when a doctor from new york died arbitration. all of this began when a doctorfrom new york died last october after she ate at a restaurant at one of disney's florida theme parks. then geoffrey piccolo, her husband, filed the suit, alleging that the irish pub did not do enough to take care of his wife's severe allergy, despite repeatedly being told about it. disney does not own the restaurant but initial