i the opportunity to meet rafael several years ago, george kelling was in his last year of life. he had had a long bout with cancer. george was a friend. colleague mentor, coauthor. it's just an extraordinary individual who had influence on these issues. his seminal work with jim wilson broken windows. i was the practitioner of broken windows and i put their theories into practice with great success because they understood that you could not focus just on serious crime. you also had to focus on the disorder. the broken windows that people saw every day. the disorder that we are not attending to with any at the moment. rafael and his book basically looks at all of these issues and the importance of them. but i first met him when i went to george in hanover, new hampshire, where he's living with his wife, catherine cole, and went up there four times during that last year and on the first visit, there was a young man working with george and they were collaborating on something that was of great interest to george in his last year on this earth. george was very disappointed that much