it is true he was a tenant of tenant gerry chao. we had no interaction with ike until november 2009, when we began receiving many nuisance complaints from residential tenants located around the business. i guess the sandwich shop had appeared on a tv show that showed it was a great place to get a sandwich. he had a phenomenal success and huge lines at side. it was a real problem for the residential tenants because it was very noisy and open very long hours. customers for blocking the entrance. so we started getting a lot of complaints. initially, we asked mr. chao to deal with it as the master tenant. when that was unsuccessful, we stepped in and investigated and found that we felt the complaints were very legitimate and the space that was rented was very small. the phenomenal success he was enjoying -- he had outgrown the space, and it seemed like he should move. we contacted him and suggested that we negotiate some kind of time limit for him to be there and find another location. that basically was refused. as we were investigatin