with that, i thank you for your time and turn it over to gigi whitley. thanks much >> good morning members of the committee. talking more about our budget priorities, one area of success indicative of our challenges has been our hiring success. over the fiscal year we made 55 new appointment in the department of about 160 people. 37 of those are new hires. that is a fantastic call, a congressman and a testament to the staff hardware. however, three employees have either retired or left the department this year. for a department this small, of about 160 people, to have a 20% annual turnover rate is a significant challenge. it's instructive to our operations and there's a lot of institutional knowledge and it takes time and resources to train new staff. with that, our budget priorities reflect long-term strategies to recruit qualified people and retain our existing talent. to do so, we create a new management structure to implement new business process improvements, the css as discussed make systematic changes throughout the department. additionally, we pl

with that, i thank you for your time and turn it over to gigi whitley. thanks much >> good morning members of the committee. talking more about our budget priorities, one area of success indicative of our challenges has been our hiring success. over the fiscal year we made 55 new appointment in the department of about 160 people. 37 of those are new hires. that is a fantastic call, a congressman and a testament to the staff hardware. however, three employees have either retired or left the department this year. for a department this small, of about 160 people, to have a 20% annual turnover rate is a significant challenge. it's instructive to our operations and there's a lot of institutional knowledge and it takes time and resources to train new staff. with that, our budget priorities reflect long-term strategies to recruit qualified people and retain our existing talent. to do so, we create a new management structure to implement new business process improvements, the css as discussed make systematic changes throughout the department. additionally, we pl

with that, i thank you for your time and turn it over to gigi whitley. thanks much >> good morning members of the committee. talking more about our budget priorities, one area of success indicative of our challenges has been our hiring success. over the fiscal year we made 55 new appointment in the department of about 160 people. 37 of those are new hires. that is a fantastic call, a congressman and a testament to the staff hardware. however, three employees have either retired or left the department this year. for a department this small, of about 160 people, to have a 20% annual turnover rate is a significant challenge. it's instructive to our operations and there's a lot of institutional knowledge and it takes time and resources to train new staff. with that, our budget priorities reflect long-term strategies to recruit qualified people and retain our existing talent. to do so, we create a new management structure to implement new business process improvements, the css as discussed make systematic changes throughout the department. additionally, we pl

with that, i thank you for your time and turn it over to gigi whitley. thanks much >> good morning members of the committee. talking more about our budget priorities, one area of success indicative of our challenges has been our hiring success. over the fiscal year we made 55 new appointment in the department of about 160 people. 37 of those are new hires. that is a fantastic call, a congressman and a testament to the staff hardware. however, three employees have either retired or left the department this year. for a department this small, of about 160 people, to have a 20% annual turnover rate is a significant challenge. it's instructive to our operations and there's a lot of institutional knowledge and it takes time and resources to train new staff. with that, our budget priorities reflect long-term strategies to recruit qualified people and retain our existing talent. to do so, we create a new management structure to implement new business process improvements, the css as discussed make systematic changes throughout the department. additionally, we pl

with that, i thank you for your time and turn it over to gigi whitley. thanks much >> good morning members of the committee. talking more about our budget priorities, one area of success indicative of our challenges has been our hiring success. over the fiscal year we made 55 new appointment in the department of about 160 people. 37 of those are new hires. that is a fantastic call, a congressman and a testament to the staff hardware. however, three employees have either retired or left the department this year. for a department this small, of about 160 people, to have a 20% annual turnover rate is a significant challenge. it's instructive to our operations and there's a lot of institutional knowledge and it takes time and resources to train new staff. with that, our budget priorities reflect long-term strategies to recruit qualified people and retain our existing talent. to do so, we create a new management structure to implement new business process improvements, the css as discussed make systematic changes throughout the department. additionally, we pl