in april, we started specialized classes at the federal law enforcement training center in glencoe, georgia, designed to incorporate both leadership and technical skills and expectations for supervisory security officers. we've also established a disability multicultural division within tsa, which is responsible for engaging members of these communities in a proactive fashion. and then last december, of course, we launched tsa care to assist travelers with disabilities, medical conditions, prior to getting to the airport. so in closing, as we stride to foster excellence in the tsa work force, and improve the overall travel experience for all americans through risk-based security initiatives, we continue to carry out our core mission of providing the most effective security in the most efficient way. thank you, chairman, for the opportunity to appear before you today. >> thank you, mr. administrator. and as we go into the questions period, i want to remind the members, we will take as many rounds of questions as you want to have. but i want to adhere to the five-minute rule. i will enforce i