the honor of representing, district 8 including the castro and noe valley, parts of the mission, glenn park, et cetera, i can't say this for sure, but district 8 certainly is at the high end in terms of usage of our streets and muni stops by employee shuttles, by riders of those shuttles who live in the district. and also probably people who sometimes get a little frustrated with the routing of the shuttles and the usage of the stops. so, in a lot of ways we've been in the middle of this issue, and i know my predecessor, bevan dufty was in the middle of it so i'm trying to take a very balanced approach here. this is long overdue in terms of the agency taking a very comprehensive look at the route, at the usage of the bus stops and making sure there is good both administration and enforcement. i want to give a lot of credit to carly payne. we work a lot with her on specific complaints in the district and