advocates, attorneys, used thiss, have now in training for law enforcement and it exists in a way that is gnosis very in terms of bringing the pieces of this crime together. i took myself off social media for a while because it was scary. >> wow. if i could ask you to pass the microphone to david. david, you and your partner's reporting is a big, systemic question. thousands of people being denied different kinds of health insurance claims. can you talk a little bit about how you found this story and what the challenges were on the reports of it being sprawling, institutional problems? >> sure. a couple things came together. i'm based in the austin bureau and had covered the texas health commission, one of the largest agencies in the country. as the legislative session was starting, we were hearing from parents of severely disabled and children and said this new program they were forced into, managed-care, was endangering their kids. they couldn't get prescriptions, they were denied equipment, things like that. it seemed to be happening -- i believe there was a lot we didn't know, and i did just