residents who felt like they got short notice about the blackouts, and then once they were for sure goinhato be ening in parts of the bay area, pg&e directed people to their website, when people are going onlinethe website was down, and that made it extremely difficult to find out if your deme was going to be losing power, so that was a source of frustration for residents and then once --e frustratiopower was actually off pg and e was warning that it could take days to restore even after extreme úpeople to be out of power for days, can be difficult because food you have in your fridge that will go bad during that period otime. >> particularly the people you said it needed medical devices, whatrnas been the cali office of emergency services role in all this during the power outages. did they get any advance warning? >> the california office of emergency services does get wa advancing meaning they were finding out about this event likely earlier than residents affected so that they can llepare for what happen when the target is also an event of this they were helping locawejurisdiction prepa