gounod's? we are asking understanding. we have 14 employees who survive to pay their food and their families. thank you very much. president peterson -- commissioner swang: -- hwang: you have any evidence to support that claim? >> i know the first-aid i was in business, they gave it to me. . commissioner hwang: who was giving you a hard time? not the department? >> the community association. ucommissioner hwang:qÑkxi am jut trying to understand. your idea is that the homeowners' association was giving you a hard time. >> they know everybody there. we are trying to survive and do the best that we can. i am asking for your mercy. commissioner hwang: i understand. >> this is the second one, and it does not look good. thank you very much. presidentqaÑi peterson: commissioners, then the matter is before you. commissioner fung: as one who has been fairly sympathetic and first occasions, i am not so sympathetic on a second occasion, recognizing that employees do make mistakes. the rese business owner. the penalty could have been