the super, super granular, we're looking at things like how quickly we respond to calls for graffiti abatement. 85% of the calls we responded within 48 hours. we've reduced our water usage 43% since 2013. there's another way we evaluate our programs and that's what we call our equity lens. we established a set of metrics that allowed us to look at what our most underserved areas. those areas are in purple on the map. it constitutes 20% of our city. after analyzing our expenditures program, etc., in those areas, we see that 53% of our capital investment last year was spent in that 20% of the city. almost 40% of our structured recreation and 30% of our volunteer hours took place in the purple on your map. i could spend all day on our accomplishments, but i want my gold star from supervisor cohen, so at this time, a few. one we talk about a lot and are particularly proud of, is the fact that we announced that 100% of the residents of san francisco live within a 10-minute walk of a park or open space. that makes us the first city in the country to accomplish that metric. we've also been working to

graffiti from their properties on time. if not abated within the allowed time, a fee is incurred. in cases where the property owner ignores the notices or refuses to remove the graffiti, the city will perform the required correction and assess the cost through the tax roll, today we request the approval for the assessment of blighted properties. since there is outstanding balance on the properties, public works is requesting that these assessments be added to the property tax bill through this board hearing. the outstanding fees owed are to recoup the city's cost. i thank you for your consideration. >> president breed: thank you. any questions? seeing none, let's open this up to public comment. are there members of the public who would like to provide public comment? this is not general public comment. this is for the 4:00 hearing. not yet for the general. we're almost there. you're here for the 4:00 hearing? >> madame president, members of the board, i'm a senior project manager with economic development agency, one of the partners at 1