mr standish says grg loaded additional debt on the company and tripled the interest rate to 15%.ily had to surrender 80% of the company. i had to be referred to a counsellor for treatment, i was prescribed antidepressants and i became suicidal. he's now suing rbs for breach of duty and conspiracy. rbs said that the case was currently the subject of litigation and that the bank would be vigorously defending these claims. hundreds of rbs customers had long complained of mistreatment by grg by 2013, so the financial conduct authority commissioned its own independent report which it received last year, but only published a limited summary of, but now the bbc has acquired the full report and it highlights the extent of the widespread inappropriate treatment faced by rbs's own customers, some of which was systematic or orchestrated from within the bank. and crucially for rbs, the report said that the bank had shown "narrow compliance" with the investigation instead of co—operating fully, as it said it had. rbs disputes this, though. it says it provided the investigators with more than

mr standish says grg loaded additional debt on the company and tripled the interest rate to 15%. surrender 80% of the company. i had to be referred to a counsellor for treatment, i was prescribed antidepressants and i became suicidal. he's now suing rbs for breach of duty and conspiracy. rbs said that the case was currently the subject of litigation and that the bank would be vigorously defending these claims. hundreds of rbs customers had long complained of mistreatment by grg by 2013, so the financial conduct authority commissioned its own independent report which it received last year, but only published a limited summary of, but now the bbc has acquired the full report and it highlights the extent of the widespread inappropriate treatment faced by rbs‘s own customers, some of which was systematic or orchestrated from within the bank. and crucially for rbs, the report said that the bank had shown " narrow compliance" with the investigation instead of co—operating fully, as it said it had. rbs disputes this though, it says it provided the investigators with more than 300 gigaby

only 10% of those companies placed by rbs into grg returned intact to the main bank.est are either sold off, forced to hand over substantial stakes to rbs or liquidated. even in the midst of the recession, the restructuring group was earning a profit of £1.2 billion for rbs. the bank said it hadn't handled customer complaints well and apologised. it has put in place a £100 million compensation fund to be overseen by a retired high courtjudge and the issue of mistreatment of rbs customers has already been examined by mps, who urged the fca to publish the full report. the bank used inappropriate behaviour, forced lots of companies that could have survived and went out of business because they were mistreated, was the bank simply wanted to make rockets out of them. we have to learn that lesson. we have to have a system where small companies are protected against big banks. the fca said: for the bank, which is 73% owned by uk taxpayers, the fca said: for the bank, which is 73% owned by uk taxpayers, this is yet another obstacle on the road to full health. being accused of

only 10% of those companies placed by rbs into grg returned intact to the main bank.est were sold off, forced to hand over substantial sta kes to forced to hand over substantial stakes to rbs or liquidated. in the ied idst of reare reseeings they we re ied idst of reare reseeings they were earning £i.2 ied idst of reare reseeings they were earning £1.2 billion for rbs. the bank said they had not handled complaints well and put in new complaints well and put in new complaints process overseen by a retired high court judge. complaints process overseen by a retired high courtjudge. the issue of mistreatment has been examined by mps who urged the financial conduct authority to pub publish the full report. they forced lots of companies who that could have survived and back into health, they went out of business because they we re went out of business because they were mistreated because the bank wa nted were mistreated because the bank wanted to make a profit out of them. we have to learn that lesson. the financial conduct authority said: for the bank, which is 73% owned b

they plan to accuse p grg&e ande property own of negligence. >> the county and city have led to these deaths and by prosecuting max harris they are preventing them from participating in a plaintiff's lawsuit as witnesses which could be beneficial to the families. >> reporter: almena and harris will be back in court september 13th to enter a plea. eric thomas, abc 7 news. >>> the trial for the murder of indicate steinle is onestep closer. lawyers are optimistic jury selection could begin soon afterward. >>> the suspects accused of shooting three people are still on the loose today. it seemed to work. the park was packed with children and parents. >> it is concerning but, again, i think it's not really a reason to stay inside and be scared. >> yesterday's shootings happened on the pedestrian bridge around 3:00. a group wearing bandanas and hoodies started yelling and threatening people. >>> fire rages destroying more than a dozen cars. the blame was likely an accident. matt keller has the story from campbell. >> reporter: the flames were huge as they destroyed this carport in an apartme

[laughter] imrg grg she is microadepressing me. >> what i will say is there has to be some nontraditionallems that, hopefully, don't compromise civil liberties. but people who have actually been on front line have a way of thinking outside of the box, and we're scared to talk about and scared to implement in this country for fear of breaking cultural mores. greg: i think you're absolutely right. and i get my information from him and from people in terror intelligence, counterintelligence, all that stuff. i've got to get to this pair over here. kat? >> hi. greg: hi. [laughter] you are in the green berets. >> yeah, for 26 years -- greg: but it was a pop band. >> i started when i was 2. i'm very talented in combat. greg: those were the green diapers. >> go ahead. obviously, i agree with pretty much everything that kennedy thinks and not many of the things that you think when it comes to this issue. i do think that, you know, a lot of the threat -- it's easy to get emotional about these things, but i don't think that good policy comes from a place of emotion -- greg: thank god you're not emot

such as hiking up lending costs and fees unnecessarily. 0nly10% of those companies placed by rbs into grgthe main bank. many of the rest were sold off, forced to hand over substantial stakes to rbs or liquidated. even in the midst of recession grb earned £1.2 billion for rbs. the bank said they had not handled complaints well and put in new complaints process overseen by a retired high courtjudge. the issue of mistreatment has been examined by mps who urged the financial conduct authority to publish the full report. they forced lots of companies who that could have survived and back into health, they went out of business because they were mistreated because the bank wanted to make a profit out of them. we have to learn that lesson. the financial conduct authority said: for the bank, which is 73% owned by uk taxpayers, this is yet another obstacle on the road to full health. being accused of wholesale mistreatment of its own customers may delay that rehabilitation. joe is here now. and joe lynam joins us now — and joe what more can be done to protect customers? the financial conduct author

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