grvc, one of our most violent jails, is having some of the best outcomes it's ever had in its history with the reforms that we've put in place. things that we have in place in new york city -- once we roll them out across the agency, then we'll see the kinds of outcomes that we're getting in one particular facility with the highest-custody inmates. >> let me play you something. last month we interviewed the head of the correction officers union, norm seabrook, who you know, and a young officer named ray calderon, who you know as well, viciously slashed by two inmates this past fall. they claim the new guidelines dangerous. i want you to listen to what reaction to it. >> absolutely. >> it's dangerous. it's out of control. and it's not safe. it's just not safe to return to work in those conditions. >> there is no -- there's no law and order inside the city's jail system. there's law and order when you commit a crime on the streets of new york. you get arrested, you come to rikers, but then inside rikers island, you can commit any crime you want and not be re-arrested for it and/or put i