storm watch 7 chief meteorologist doug hill will guiled us through it and have a look at what the new year will look like ahead. rob: i'm roberts. there is hope for the redskins. and what will get them in the postseason next in sports. lindsey: stores around the area are a scene of organized chaos. people hit the stores to either gobble up the post christmas sales or return unwanted gifts. northern virginia bureau chief went to tysons mall to find returns. >> giving gifts is done with the best of intention. >> i say smile and return them. >> today marks the start of the gift return season. >> spending more money. >> making the economy great. >> this is filled with more than a few awkward moments. >> i lost the receipt. >> they were nice. >> who did her best to show enthusiasm. >> they're great. no, no, no it's fine. no, they have to go back. >> there is this tactic from claire. >> i usually just say i'm returning it for a different color but i still like it. >> i loved it. this is not my best color. >> brenda of alexandria knows the wrong collar trick well -- color trick as well. but