hey, bud. >> reporter: guyger now potentially facing prison time. jean's family left in anguish. >> she took my life away. like my very own life. >> reporter: while the community grapples with unanswered questions. >> we're still dealing with an america where black people are killed in some of the most arbitrary ways. driving while black, walking while black, and now we have to add living while black. >> reporter: sparking protests over what some say is a lack of transparency coming from the dallas police department in the wake of the shooting. now that 911 call beginning to shed light on what happened that night. botham jean described as a ray of sunshine. >> botham had a love for everything and everyone. so i just want the message of love to permeate throughout this whole process. >> reporter: an active member of the church of christ. ♪ the spirit of the lord ♪ let it rise >> reporter: he was beloved by many. this packed service in his honor shows. >> this person has been on patrol for four years. they have a pretty good idea of how to handle stre

i thought it was my apartment. >> reporter: 19 times guyger tells the dispatcher she thought jean was in her apartment, which was exactly one floor below. she had just returned home from work. guy ger toer tol guyger told police she thought jean was an intruder and that she opened fire when he disobeyed her commands. we listened to the call with the attorney who is representing jean's family in the civil trial. >> not one time did i hear amber guyger say that she was in fear of her life. >> reporter: david, amber guyger was fired from her job after the shooting, and she is now facing a murder trial in september. her attorneys say the evidence will show she is not guilty. david? >> all right, marcus moore tonight. marcus, thank you. >>> when we come back, the hostage scare unfolding at this hour. police racing people to safety in an armored vehicle. what authorities are saying right now about the possible suspected gunman. >>> and more on that health scare i mentioned for customers at a former spa. the treatment that authorities now warn may have exposed them to hiv. they are urging te

quick press guyger. any better? >> there you go. good luck. have fun. >> what's that? >> to an impression. >> where did denison go, though? where did denison go? do you know? what are the chances of a montana person? >> yeah. >> so where do you want me? all right. hello. >> it governor, does it make it harder to make the case that your party -- >> what happened in alabama, when we are trying to rollback 45 years of ultimately protecting women's health, taking this back is not only bad for alabama, but for the whole country. i mean, all i can do is go out, talk about what i want to do. how i can make a difference and ultimately leave it up to the voters. and that's what i'll do. >> it governor, protecting women's right, when you're talking to the crowd, what we see happening across states, across the country, what would you do as president? for people who are, you know, upset and afraid? >> people are upset and they should be upset. as we see -- i noted in montana, this is always a decision that i can not be making that you should be making. here we are 45 years after r