my name is dylan polin hank phillippi ryan looked into a gas pump glitch and how you can keep your wallet from running on empty. tonight hank investigate its. >> look at this. >> i'm not even pumping the gas. >> the meter at this braintree gas station and running. >> the amount is going up on my car. >> reporter: but no gas is coming out. >> the guy who sent us this get. >> what do you see happening here? we show the video to michael mcgordie. >> i think consumers should be aware that this can happen. >> reporter: experts called this gas pump creep and it can happen when you start to fill up or after you finish. >> have you ever heard of gas pump creep? no, i have not. >> it may be costing you, too. >> what if you saw it? i'd be >> reporter: he shows us this is usually mechanical, a broken hose or a nozzle malfunction or a faulty valve but it can also be cold weather, that means it's unpredictable and inconsistent. >> here in taunton, this inspector says creep is the number one complaint about gas stations. are people angry when they call you and complain? they're a little upset. you off.

investigative reporter hank phillippi ryan looked up gas pump glitch and how you could keep your wallet running on empty. hank investigates. look at this. i'm not even meter braintree gas station is running. amount is going up on my card. but no gas is coming out. >> this is weird. guy who sent us this video is paying for gas he didn't get. >> what do you see happening here? >> we show video to braintree's weights and measures inspector michael. what do you think when you see this? >> well i'ming that consumers should aware that this can happen. experts call this gas pump creep. >> it can happen when you start >> have you ever heard of gassy pump creep? >> creep, no i have not. it may be costing you too. what if you saw it? i would be rather upset this framingham inspector open ad properly working gas pump. here's the pike. to show us it's usually mccall a broken hose or nozzle malfunction or faulty valve it can also be cold weather. that means it's unpredictable and inconsistent. if it wants to do it, ay here in taunton this inspector says creep is number one complaint about gat statio

i'm hank phillippi ryan. trying to escape the smoke at back bay station. the t says an overheated motor caused the smoke and they expect service to be restored in the next 15 minutes. we have crews on the scene massachusetts has many great public schools, and we took it for granted that our kids would go to great public schools. but some kids aren't so lucky. where they live, they don't go to a great school, and they have no choice. imagine if your kids were trapped in a failing school. public charter schools give parents a choice and are a pathway to success for these kids. if you like your school, question 2 won't affect you. but question 2 will change the future for thousands of kids who need your help. at stop & shop, shoppers are discovering low prices by the thousands, plus even more that just dropped. all these low prices! what are you trying to do, get me to feed the whole neighborhood? no. just trying to save you a whole lot of ?bread.? [ laughter ] thousands of blue tags, thousands of low prices. andrew crossley: new hampshire has a senator who w

in the newsroom, i'm hank phillippi ryan. >>> tracking another round of beneficial rain for southern new england. i'll show on the way. >>> ahead, a triple-decker going up in flames in everett. multiple people displaced as we hear from a woman who says she's just lucky to be alive. >>> and at 5:00, the celtics ready to rock the start of the season as they hit the homeowner with high hopes of the season. >>> an suv slamming into a garage here. this is on myrtle and grove street. two people have been taken to the hospital. you can see the damage left behind, crews are now trying to figure out how to get the suv out of there. kimberly bookman is there for every single day, more than 8,000 men and women are working together to create a stronger, smarter, more resilient system... so the 3 1/2 million people we serve have the energy they need. ? we serve new england, and energy brings us together. ? kelly ayotte: thanks, buddy. kelly (voiceover): i'm kelly ayotte. and when i take the plate for new hampshire... i'm up against a political machine that plays dirty -- throwing millions in fals

in newsroom i'm hank phillippi ryan. now 7 weather with chief meteorologist jeremy reiner. norwood at 38. worcester 34. still some wind out there although numbers not high as they were this afternoon. even a little bit wind adds a chill to air. worcester feels like 24. city boston feels like 33. >> harbinger of things to come. high pressure dropping out canada that will shut down wind but sets us up for cold morning commute typically coldest part of day just after sunrise. so these will be numbers just after 7 o'clock tomorrow morning. 36 in boston. we haven't that cold since end of april. it's been a while. norwood 27. bedford at 29. worcester at 30 degrees. like today, it's chilly tomorrow afternoon. there's not much recovery. it's that time of year with sun just doesn't have same fire power power as it does in september. temperatures tomorrow afternoon about 10 degrees cooler than where we should be. not windy as this afternoon. boston tomorrow afternoon 49. merrimac valley, numbers in the upper 40s. chilly tomorrow afternoon. cool. low to middle 40s. out on to cape isla

watching it closely, it could happen to you. >> christa: . >> christa: our investigative reporter hank phillippi ryan looks into this gas pump glitch. this morning hank investigates. >> hank: look at this. >> i'm not even pumping the gas. >> hank: the meter at this braintree gas station is running... >> the amount on the meter is going up. >> hank: but no gas is coming out. >> weird. didn't get. and what do you see happening here? we showed the video to braintree's waste and measures inspector. what do you think when you see this? >> i think consumers should be aware this could happen. >> hank: experts called this "gas pump creep." it can happen when you start to fill up or after you finish. have you ever heard of gas pump creep? >> creep? no, i have not. >> hank: it may be costing you, too. what if you saw it? >> i would be rather upset. hang this frament inspector opened a properly working gas pump. >> here's the pipe. usually mechanical, a broken hose or a nozzle malfunction or a faulty valve. it can also be cold weather. that means it's unpredictable and inconsistent. >> if it wants to do it, oka

we have an investigation with hank phillippi ryan. >> danielle: and temperatures near average. we have a chance of slight showers tomorrow to talk about coming up. >> kris: good news is there's no showers for us to deal with during the morning commute. smooth sailing south of town on the expressway roadways coming up. ? keep on smiling with dunkin's delicious reese's peanut butter doughnut square. frosted with chocolate and filled with reese's peanut butter buttercream. taste the fave you crave today. kelly ayotte: let's be honest - both donald trump and hillary clinton are far from perfect... and i'm not perfect either. but when partisan politicians shut down the government, i led the fight to reopen it. i've worked to find solutions to new hampshire's heroin epidemic. protect new hampshire's clean air and clean water. i've been called a problem solver by independent groups, and ranked as one of the most bipartisan senators. i'm kelly ayotte - and i approve this message, because whether i'm working with republicans, democrats, or independents, ? cozy up this fall with dunkin's

in the newsroom, i'm hank phillippi ryan. >>> all right, coming up here on 7news, a new business venture hoping to take off, ?eak peek at how a pilot overseas is making strides in the personal transportation business. ed. >> we are talking about a hurricane and we'll show you where it's going as well as your holiday weekend forecast up next. >> and tom bra the pats' quarterback taking to the practice field today. what gronk is saying about most banks are all the same... capital one isn't most banks. it's a relaxed place with helpful people focused on you, not trying to sell you things you don't want. and free checking accounts that are actually free. no minimums. no fees. no nonsense. capital one even has a top-rated app that lets you bank wherever you are. that's banking reimagined. what's in your wallet? interviewer: what would you do with woman 1 : uh, probably post a pic. woman 2: text a friend. interviewer: how about register to vote? man: really? galvin: you can. five minutes online and a massachusetts driver's license is all it takes to register so you can vote for our next presid

in newsroom i'm hank phillippi ryan. tough seeing pictures with hurricane matthew just barrelling through caribbean. dangerous. it's horrible. you think haiti still trying to recoup rate from earthquake and bahamas in morning then it looks right now at newest track shifted farther away from new england even farther. here you go across eastern tip cuba next up will be bombs. winds 130 miles per hour. that is category storm storm. that's forecast intensity. category 4 storm moving through bombs. with winds at 130 miles per hour. florida's after that east coast florida hurricane warning in effect it does include mime up through daytona beach. may not make a florida but red line is so close, that you're going to have lot of wind a lot of rain pummeling east coast florida during day thursday afternoon, thursday night. and then from there it does move northeast pretty much paralleling georgia south carolina coastline as a strong category 3 storm. major hurricane with winds at 115 miles per hour. and this is the change in the f

in newsroom i'm hank phillippi ryan. >> and we are following more news here tonight impressive civil engineering crews in arkansas loaded tons of explosive to demolish this still sure why the explosion didn't trigger a controlled collapse. so they decided to use cable and a barring to tear down that bridge. instead and 5 hours later bridge finally came tumbling down. took lot power explosion the no enough yank right down. almost 100 years old i guess they this make things like they used to how is it going to fill in morning chilly tomorrow morning a mainly quiet pattern sunshine again tomorrow. thursday lone day we talk about couple isolated showers. but subpoenaed. which is unfortunate. we still need rain nguyen you're still in that drought. right now city a 51. norwood a 37. worcester 48. clouds there steam streaming in from new york and pennsylvania. they don't have any rain drops. but it's just enough of a layer of cloudiness like a blanket if you will. just pull blanket over and stay warm at night. that's what will happen tonight. not quite a cold somewhat chilly i mean this mor

in the newsroom, i'm hank phillippi ryan. >> christa: up next on 7: a little girl hears for the first time. a special moment. >> danielle: lots of sunshine out there today. temperatures near 80. tomorrow, though, it is cooler. we are tracking some rain for the end of the workweek. a last look at your forecast imagine if your child were trapped in a failing school. imagine if your child couldn't read or write at grade level. imagine if your child were stuck on a waiting list. 32,000 kids want to go to a public charter school. but they can't. if you like your public school, question 2 won't affect you. but for kids stuck in failing school districts, question 2 will let parents omething better and give all our kids hope. to conquer heartburn fast.m tums in the navy, defending america. if i only showed up half of the time, i'd have been court-martialed. but that's what senator kelly ayotte did. she missed nearly half of her homeland security hearings. vo: on critical homeland security hearings, ayotte was mia... even missing a hearing the same day she went to a washington fundraiser. for

i'm hank phillippi ryan. >> christa: up next, tom brady keeping busy during his recent suspension. we have a video of the new mm joe plaia: every three days, someone in new hampshire is killed with a gun. mothers, sons, friends. and yet kelly ayotte continues to play political games instead of making new hampshire safer. when she has the chance to strengthen background checks, she voted no, backing the washington gun lobby instead. kelly ayotte's become another typical washington politician and that puts us all at risk. narrator: independence usa pac is responsible for the content of this advertising. interviewer: what would you do with five minutes to kill and a smartphone? woman 1 : uh, probably post a pic. woman 2: text a friend. interviewer: how about register to vote? man: really? galvin: you can. five minutes online and a massachusetts driver's license is all it takes to register so you can vote for our next president. go to register to vote m-a dot com. it's that easy. woman 2: done. i just registered. man: that was easy. in new hampshire, maggie hassan cut taxes for small b

in the newsroom, i'm hank phillippi ryan. >> nancy: next on 7: for men. >> nancy: next on 7: for men. cover girl special interests that oppose question 2 claim district schools lose money to charter schools. that's "absurd," says the boston herald. "outright lies," reports the lowell sun. iphon off state dollars" from traditional schools, says the boston globe. in fact, public schools get more money. the truth is question 2 will give parents more choices and result in more funding for public education. please vote yes on question 2. when i was one year old, i was diagnosed with a rare form of cancer on my spinal chord. but i spent my whole life fighting back. "that reporter he is talking about suffers from a chronic condition that impairs movement of his arms." i don't want a president who makes fun of me. i want a president who inspires me, and that's not donald trump. priorities usa action is responsible for the content of this advertising. >> nancy: all right. a great day for long-suffering cubs fans. boy, have they suff. >> kris: they have had a flair for the dramatic in this game

in the newsroom, i'm hank phillippi ryan. massachusetts has many great public schools, and we took it for granted that our kids would go to great public schools. but some kids aren't so lucky. where they live, they don't go to a great school, and they have no choice. imagine if your kids were trapped in a failing school. public charter schools give parents a choice and are a pathway to success for these kids. if you like your school, question 2 won't affect you. but question 2 will change the future for thousands of kids who need your help. please join me and ? at blue cross blue shield of massachusetts, we offer a variety of medicare plans to fit your budget and your lifestyle. with plans starting as low as $0, so call now to learn more about our plans that offer everything from annual wellness visits to routine hearing and vision exams, and prescription drugs. we have new dental coverage options too. and we even offer plans with no medical deductible and no referrals. plus, all our plans come with the peace of mind that you