court files showed the hannans sued ramirez and settled with him. doctor filed bankruptcy listing $66,000 in assets with $400,000 debt to the hannans. >> even though time passes and you heal a little bit and things start to become a distant memory, then five years later you get the thing from the physician. >> reporter: this was a letter saying the board had revoked dr. ramirez' license saying he failed to meet the standard of care and janet and the man who died before her. the board's final decision came six years, four months and 17 days after janet's death. >> it's broken. it' -- it's a broken system. >> reporter: a broken system that allowed this to happen. what memories do you hold on to? >> just the bond between us, the caring, warm embrace, kiss good night. holding her hand, dancing the jitter bug. it might sound funny, but we danced very well. people would say look at that couple. they really fit. >> reporter: janet hannan was a medical fraud investigator. even she didn't know all the questions to ask her doctor. we had plenty of doctors. we