again, i'm harlin kelly, general manager of the public utilities commission. i will provide the budget and brief high level overview of agency priorities and key projects and programs that drives our budget. additionally, i would like to talk about some external pressures our agency is facing and after providing this overview i will pass it onto our c.f.o. eric sandler to do a deeper dive. so first i would like to start with the agency mission. as you know we provide water, sewer an power services san francisco residents and businesses. we also provide water customers located through the bay area, total approximately of 2.8 million people depend on our ability to deliver drinking water everyday. one of the most impressive things we really focused on was the strategic plan, our 2020 strategic plan and implementing it has been a priority and this is our first budget that is really aligned with our 2020 strategic plan goals and so they are identified here and you will see this throughout as budget how it's reflected. execute our strategic plan in a complex enviro