>> this matters now to our guest robert kaplan, harvard business school. french] get in line. corporations cannot afford the ugly american luxury anymore. they need language strategy. this is a brilliant article in harvard business review. thank you so much for this article. >> also had a co-author, a brilliant professor at harvard. >> why do i care about linkages, everybody sticks english. >> most global companies probably have 35 languages speaking in the company. they need a shared language. it has a big impact on your ability to run your business globally, and certain local markets, develop your strategy and most importantly to keep, develop, and evaluate talent. >> your younger talent, everybody speaks english. locally,t companies, they probably speak the local language. when they get better for execs,s or speaking to they speaking was. is, can. read, learning to write, learning to order a pizza or do you have to become fluent? >> for local employees it is about training your people in japan or italy to speak to some sufficient amount of english. and

and the harvard business school said, "your business is building educational centers. that's a brilliant business." and i sort of finally figured out what they were talking about, and in fact, it is a social enterprise. and then you start to get orchids being grown and the jazz label being created-- we have a small real estate division-- and all of a sudden, you become an economic engine for your community. >> hinojosa: now, you are... you're a wild dreamer. >> correct. >> hinojosa: you really are. i mean, i love the story... >> they call it a visionary, but... >> hinojosa: before we go, we just have to tell the story quickly of how, when you were a young man and you finally get into an airplane, and you had your first flight, and you suddenly say, "hmm, i want to become a pilot," and you become a pilot, and you fly 727s for braniff airlines. >> that's right. 1980-1981. >> hinojosa: so for you, this whole notion of hearing over and over again, "you can't do it; you're a young black man from a poor neighborhood in pittsburgh-- don't even dream. >> exactly. life is about

a study conducted by a harvard business school investors, found for every star received, a local businesses revenue increased between 5-9%. some businesses are lashing out at negative reviews. one woman wrote a scathing review of clear keer, an online site, the company notified her that they were charging a $3500 penalty. she had agreed to that when she checked a box with fine trip after purchasing a key chain from the company. it's called a non-disparagement clause. union street had a similar policy. until this week the website warned any negative comments on yelp, and guests would be charged $500. >> later it was said that the $500 fee was a joke. internet archives show the policy had been on the website for some time. i spoke to scott michaelman the attorney who defended the woman, slapped with a $3500 fine by clear gear and talked about your right to free speech, versus the right of a business to protect its reputation. what troubles him is when companies make consumers sign contracts with unfavourable terms hidden in the fine print. >> the rule of contract la is you can't include or en

a harvard business school study finding even a one-star rating increase on yelp translates to a sales increase between 5% and 9%. but watch out. that yelp review trashing a business could cost you. some businesses aren't just threatening fines. some are even threatening lawsuits. >> these lawsuits are a form of bullying. it's a tactic to silence your critics. >> reporter: james owns the landing resort and spa in lake tahoe. he admits to reading online reviews of his hotel all the time. but he took issue with one comment he says went too far. >> in one case, we had an individual who made extremely derogatory ra derogatory remarks, about the manager, the food, myself individually. and we decided to file suit against this person for defamation. >> reporter: court records revealed the case was settled out of court with no money exchanged. what can you do to protect yourself? >> have evidence to support whatever claim you're making. whatever accusation you're making. and if you're going to say your food had a hair in it, put a picture with the food and the hair in it to support that. >> re

. >> they spent $80,000 at harvard business school for this? >> you see this all over the place. these innovation prizes are all the rage in the corporate communi community. >> is that a big enough incentive? they are going to put these signs up. but only one person get s it. one check. >> it's not going to give anybody incentive. people get to the airport, they leave their brain outside. i learned it as a flight attendant. >> free beer. >> all right. i want to thank our panel. >>> up next, did you miss out on twitter's big tussle this week. not if you were listening to charles payne. he tells you to buy it back in may and look what's happened next. more after this. [ male announcer ] if you suffer from a dry mouth then you'll know how uncomfortable it can be. [ crickets chirping ] but did you know that the lack of saliva can also lead to tooth decay and bad breath? [ exhales deeply ] [ male announcer ] well there is biotene. specially formulated with moisturizers and lubricants, biotene can provide soothing relief and it helps keep your mouth healthy, too. [ applause ] biotene -

>> to be very honest with you, nbas across america started with three classmates and i at harvard business school about a year and a half ago, not as an idea for an organization, but for our lives, can we use our degrees, our education and -- that question took us 8,000 miles across the country where we spent eight weeks in eight cities working with visionary entrepreneurs -- and folks like sarah calhoun are chief among them. so right now what we have found is that the real question we're asking is could we create a country where every entrepreneur in every community, not just the chosen few have the resources. >> i was going to ask you, how did you get by into this. but now that i can you, you're such a good salesperson of this concept, that i'm sure it was not as hard as you thought it was going to be to get by them? >> i would not even say a salesperson for the concept. we around the country are asking, will the american dream survive another generation? and if you look at the newspapers or if you watch some television programs, not yours, you might think it won't. then you go meet entrepreneu

. >> they spent $80,000 at harvard business school for this? >> you see this all over the place.nnovation prizes are all the rage in the corporate communi community. >> is that a big enough incentive? they are going to put these signs up. but only one person get s it. one check. >> it's not going to give anybody incentive. people get to the airport, they leave their brain outside. i learned it as a flight attendant. >> free beer. >> all right. i want to thank our panel. >>> up next, did you miss out on twitter's big tussle this week. not if you were listening to charles payne. he tells you to buy it back in may and look what's happened next. more after this. >>> making money with three new picks. >> defense contractor, amazing earnings this week. i like a company called skyworks. it's and also linked in up big, but i think it's a $300 stock. they have no rivals and doing everything right. >> what do you think? >> i wish you were president, charles. by don't think he doesn't know anything the market doesn't already know. >> enjoy christmas morning, kids. >>> the v.a. fix is suppos

. >> they spent $80,000 at harvard business school for this? >> you see this all over the place.hese innovation prizes are all the rage in the corporate communi community. >> is that a big enough incentive? they are going to put these signs up. but only one person get s it. one check. >> it's not going to give anybody incentive. people get to the airport, they leave their brain outside. i learned it as a flight attendant. >> free beer. >> all right. i want to thank our panel. >>> up next, did you miss out on twitter's big tussle this week. not if you were listening to charles payne. he tells you to buy it back in may and look what's happened next. more after this. when folks think about what they get from alaska, they think salmon and energy. but the energy bp produces up here creates something else as well: jobs all over america. engineering and innovation jobs. advanced safety systems & technology. shipping and manufacturing. across the united states, bp supports more than a quarter million jobs. when we set up operation in one part of the country, people in other parts go to w

. >> and, you know, harvard business school did a study where they found that a man and a woman would go in, get financing. they would do the same exact pitch and the man would get financing more than a woman. >> you know, that -- i think that is true, but i think that truthfully i think people are trusting women these days more than men. so i think if we get the right information and the right training and that's what i'm doing, i'm really pushing because i believe that women -- even with all the problems we have, this is still the best country in the world to be a woman and to be an entrepreneur. and, i mean, j.j., where else in the world could a nellie galante who is an immigrant come to this country and be self-made? nowhere else in the world. >> so this conversation has started. what do you think will come of it? >> we're hoping that some legislation gets passed. we have a lot of women senators that understand and they really want to help us. and i think we have to help them help us more. so at least from my point of view, my job is to get latinas to advocate for themselves as we

he wants to go to harvard business school. >> he wants to run things.> oh, please, and yahoo! -- netanyahu. he has been writing really interesting fiction. i see someone totally different. i see a little bit of myself and this other combination of marsha and myself. they all turned out really wonderful. they have all turned out to be just great human beings. zelda acting -- but it is more than just acting. she is a very sweet and kind woman. greatergreater -- is as compliment as you can get. your kids are wonderful people. you must've done something right. >> robin williams did many things right. he made us laugh and cry and think and feel. he lives on, especially in the hearts of the survivors, his wife, his brother, three children, and two stepchildren. a giant among us. robin williams dead at 62. >> the great thing about having robin williams at the table was that you never knew what was going to happen. take a look and you will see what i mean. >> robin williams is here, the only child of ord executive. -- ford executive, with only his imagination t

one study conducted buy harvard business school professor, found that for every star, a local business's revenue increased 5%. company notified that they were charging a $3500 penalty, turns out she had agreed to that when she checked a box with fine print after purchasing a key chain from a company. it's called a nondisparagement clause. union street in upstate new york had a similar policy. until earlier this week its website warned any negative comments about the hotel on yelp and guests would be charged $500 of 500. the inn later said that $500 was a joke. but the policy had been on its website for quite some time. i talked to michael minn, the attorney who represented the person slapped with that $3500 fine. he says what troubles him is when companies make consumers sign contracts with unfavorable terms hidden in the fine print. >> the general rule of contract law is that you can't include or enforce what are called unconscionable terms. that are terms that are so unfairly one sided buried in the fine print that no reasonable person would agree to them. in the case of the clear gear

>> he wants to go to harvard business>> school. >> he wants to run things. there you go.nts to run google. >> oh, please. netanyahu. cody i think will be a writer. ever since he has been 10, he has been writing interesting fiction. >> do you see yourself in each of them? >> totally. but i also see somebody totally different. i see a little myself and i see a combination of marcia and myself in something that is just them. they all turned out really wonderfully. p there have been rough peri ods, but they have all turned out to be really great human beings. zelda acting. it is more than just acting. she is a very sweet and kind woman. i went, that is as great a compliment as great a compliment and say she is a great actress. your kids are wonderful people. you go, i have done something right. >> robin williams did many things right. he made us laugh and cry and think and feel. he lives on, especially in the hearts of his survivors, his wife, his brother, three children and two stepchildren. a giant among us. robin williams dead at 63. ♪ >>>> the great thing about having rob

. >> he wants to go to harvard business school, so i think show business-- . >> rose: he wants to run> yeah, bingo. god bless. >> rose: there you go. >> he wants to run google. >> oh, please,. >> and cody i think will be a writer because ever since he has been ten he has been writing really interesting fiction. >> rose: do you see yourself in each of them. >> totally. and i also see someone totally different which is one of i see a little bit of myself and then i see this other combination, a combination of mars ya, myself and then something that is just then which is just magnificent and they all turned out really wonderfulfully there have been rough periods but they have all turned out to be just great human beings. and really, you know, zelda acting, but also, it's more than just acting. when people said she's a very sweet and kind woman. i went that's as great a compliment as saying she is a great actor. that's kind of wonderful. to here your kids are wonderful people, i've done something right, you know. >> rose: robin williams did many things right. he made us laugh and cry and

. >> he wants to go to harvard business school. >> rose: he wants to run things. >> bingo. he wants to run google. >> oh, please, netanyahu, and cody, i think, will be a writer. ever since he's been 10 he's writing really interesting fiction. >> rose: you see yourself in each of them? >> totally, but i see someone totally different and it's wonderful. i see a little of myself, and then a combination, a combination of masha and myself and something that is just then which is magnificent. thraef all turned out to be just great human beings and really, you know, zelda acting. there's more than just acting. when people said she's a very sweet and kind woman. i went that's as great a compliment as saying she's a great actress. when people say your kid is a wonderful people you know you've done something wrong. >> rose: robin williams did mention things right. he made us laugh and cry and think and feel. he lives on especially in his survivors, wife, brother, three children, and two stepchildren. a giant among us. robin williams dead at 63. the great thing about having robin will

robert kaplan will join us from harvard business school.bout language, about the idea of the importance of many languages to corporations around the world. we have a lot in store wrapped around the newsday. what, my kids are not ready to go back to school yet. they don't want to think about it. we're are not ready for it yet over here. >> when do you go back to school in london? >> beginning of september. >> ok. after what we call labor day is when we go back to school, unless they go back earlier -- in the west. i don't know why that is. colorado and california, they go back to school in august. >> why would you do that when the weather is so nice? >> it is time for philosophical questions. >> these are the questions that need answering. plus the language stuff. thank you very much, tom. let me run you briefly through the top headlines. russia has banned food imports from the u.s. and the eu and retaliation to sanctions imposed. has put foodn import and sin place for one year. place for one year. if the deal is finalized with bank of ameri

you are a scholar at the harvard business school.ron james -- >> this was after m.i.t. of mba.ebron james what should people study as the curriculum? >> we looked at 50 gigabytes of than generated in the tightest of the nba, just for the sacramento kings. best of all to me is a big data problem. when i coached my daughter's basketball team, i converted it to a mass equation. -- mass equation. >> should lebron have gone to sacramento? [laughter] >> how do you take those 30 gigabytes of data to make my experience better watching the games? >> we pick up everything they put out. we can give you an experienced that is actually customized to you. we know what your likes and dislikes -- >> if i tweet "i am with my best bud and we are at" bump bump bu mp, that gets stored? >> if you say you have cold pizza or are with you are bud, we can take the sentiment and can at what kinds of things convert action into intention. >> i don't know if i should be scared or think this is really cool. literally -- i am putting all this out there on social m

i have been reading studies from harvard business school on the differences in female leadership and male leadership. they still talk about females being more collaborative, more emotional intelligence at some point but the dual problem that women have if they are to competent and they are aggressive they are looked down upon. if they are too kind they are looked down upon for being weak so how to forge themselves with the strength that women have from not having been in power for long time and from being collaborative and working with families and being the smoother overs without losing that decisiveness that they need is going to be interesting as more and more women get into power. all i can say is versus a country it certainly is about time. we are so far behind the entire world. [applause] >> this is his booktv on c-span2. doris kearns goodwin the 14th annual national book festival. kelly and lost all of those california you are on the air. >> caller: thank you so much for your presentation. the question i was looking at a target announced that i want to say thank you for the re

i have been reading studies from harvard business school on the differences in female leadership and male leadership. they still talk about females being more collaborative, more emotional intelligence at some point but the dual problem that women have if they are to competent and they are aggressive they are looked down upon. if they are too kind they are looked down upon for being weak so how to forge themselves with the strength that women have from not having been in power for long time and from being collaborative and working with families and being the smoother overs without losing that decisiveness that they need is going to be interesting as more and more women get into power. all i can say is versus a country it certainly is about time. we are so far behind the entire world. [applause] >> this is his booktv on c-span2. doris kearns goodwin the 14th annual national book festival. kelly and lost all of those california you are on the air. >> caller: thank you so much for your presentation. the question i was looking at a target announced that i want to say thank you for the re

by more on this, i'm joined the associate professor at harvard business school.hat can carl get done here? >> the most important thing that he gets done is to make sure that the board does not drop its focus on the problems. hertz has a bunch of things going on. with the accounting staff, with brings pressure on the board that keeps its eye on the ball. >> the expectation is he is seats.to get some board how easy or difficult will it be for him to win those? >> it is not absolutely necessary. the company already announced that the lead director -- that they will have a newly director take charge. -- new lead director take charge. the company is probably well advised to talk to him and to be involved. these are not simple challenges that the company is facing. there is a credibility issue. is replacing the ceo the best way to go? i'm not sure. but it is certainly worthwhile talking to carl. >> there are two schools of thought. some management immediately run to put in and do everything they can to fend that activist investor off and insulate themselves from anythi

this was a top hypothetical case at harvard business school. my feet were in the stirrups. martha and garrett was the superintendent and head of the plant predicted, his wife martha predicted williams would be a money-making venture and true enough within 60 days of producing its first piece the company was profitable. marissa predicted it as the spouse of every manager reporting to john bassett iii grew to understand there is no one in the industry works harder or longer hours. they know it with every appeal of his signature refrain. the telephone rings. he calls on christmas morning, make sure it is turned on so we don't ruin the stack of wood. recalls at 1:30 a.m.. the cabinet room giving us trouble all these months, i just decided he has got to go. he calls on your vacation and if you object, if i'm calling you i am working too. he calls on saturday when you are mowing the lawn and if you don't get to the phone on time he will accuse you of having screened your calls. after 9:15 every new year's day he called the previous year's topsails person in and asked what have yo

at a38-year-old kid harvard business school as turning the mexican state on its head.eo of pemex. fascinating being a former oil trader myself. >> i think this is a really cool story. here is a company that is nearly -- has had a nearly 80 year monopoly on mexican energy. schoolchildren celebrate the nationalization of the oil industry. this is very emotional. the only reason it has been happening is because the president provided the support for it to happen. he has tapped this 38-year-old emilio lozoya, who is a very much member of the new guard, he is a young global leader from the world economic forum. of transforming the state monopoly into a competitive entity. >> what did he say? how is he going to do it? >> he is going to get money from foreign companies. changesimportantly, the in the laws allow us for the first time to partner with companies that will bring three elements to the table that will allow us to increase our production rate. number one is technology. number two is financial capital. number three is human capital. theyey lack the funding, lacked the

kaplan from harvard business school. this is particularly timely after mr. has to move forward. >> this is "bloomberg surveillance." i'm scarlet fu here with tom keene and brendan greeley. adam johnson is on assignment. our guest host is aaron hurst. apple will be the latest tech company to be excluded from chinese government purchases. that is, according to chinese government officials familiar with the matter. concerned about security. and speaking of apple, it is releasing its latest iphone. apple plans to launch two iphones. both will feature displays larger than on current models. ann shares of groupon down 17% in the premarket. the company reporting a third-quarter forecast that misses analyst estimates. investing in that strategy has cut into its profits. say, anytime i hear china say tech security, i hear the phrase "tech perfection is protectionism." it appears that they are growing the wall and then unleashing them on the world. do they control alibaba? >> that is really hard to say. that is criminology. no one really knows. >> ok, very good. $32 b

i would like to welcome the harvard business school partnerr and a venture and village ventures cofoundery is still with us. bill, welcome. let me ask you, just chatting about bo about this in the break, it seems like a lot of activist investors take a look at a company with an idea that would be good for shareholders, might fightcutives ofinst, like a spin off paypal, for example, from ebay. or maybe not doing that big merger that they want for vanity, but that is eventually going to kill shareholder value. what do you think about that? is he is going to build a company long term is it a short-term play? clearly, spinning off paypal was not good for the long-term for ebay. they have got a great platform and they need paypal in their platform. john has done a spectacular job building that company and paypal has helped a lot. they need to worry less about carl icahn and more about keeping up with google and folks like that. but i think there are cases where companies have not thought through, does our portfolio make sense? each of our businesses play together or are they better off stand a

joining us is bill george, professor at harvard business school.ast minute. >> thank you. >> so does the president have a point? we're seeing the longest stretch of monthly job gains since the 1990s, the stock market is at record highs. are you offended? >> well, i think the president is not leading these days. he's not in a god mood and he showed showed that in the press conference last week and as my mentor who passed away last week tragically at the age of 89 used to say, it's a leaders job to communicate passion, hope, and inspiration to other people. unfortunately, the president is not doing that and is playing the political game. i don't think you find any ceos that i know and i know a lot of ceos, who would say that this president and this administration is friendly to business. i think business has coped very well in spite of a white house that's had no fiscal policy and has been quite negative towards business. >> well, that's partly congress. congress is to blame as well, bill. two of the topics that come up is obamacare and dodd/frank. a

desai a professors of finance at harvard business school and professor of law at harvard. a fourth witness will be dr. peter merrill, a doctor of the economics and statistics group at price waterhouse. our fifth witness will be dr. robinson at the tuck school of business at dartmouth and the final with it knopf will be mr. allan sloan, the senior editor at large for "fortune" magazine. our thanks to all of you for coming. it's our custom that your prepared statements will be made a part of the hearing record in their entirety. if you could use your five minutes to summarize, that would be helpful. i know senators have many questions. we're going to have votes at 10:45. this will be a bit of a juggling act. we will try to handle this as well as the chaotic senate schedule allows. mr. stack, welcome. >> thank you, senators. chairman wyden, ranking member hatch and distinguished members of the committee, i appreciate the opportunity to appear to discuss these important international tax issues to which your committee has devoted substantial effort i'd like to begin by describi

joining reuters, he was editor-in-chief at "business week," where during the five-year tenure they won more than 100 awards. he is a graduate of harvard law schoolnd served as editor of "the american lawyer." please welcome stephen adler. ♪ next we have dean baquet, the first african-american executive editor of "the new york times." after graduating from columbia university in 1978, the new orleans native who went to work for his hometown newspaper. in 1988, he won a pulitzer for his work leading a trio of reporters who uncovered corruption in the chicago city council. please welcome dean bacquet. [applause] is brian carolist villano. he is the vice president and managing director for u.s. news at the associated press. he served as the asia-pacific news director. he led the ap coverage of the 2011 earthquake-tsunami in the nuclear crisis in japan. please welcome brian. [applause] ♪ we're going to get right to it. thank you, everyone for coming. we will try to move it along quickly. in 2006, james risen is a "the york times" reporter. in 2006, he released a book called "the state of war." they have issued a subpoena for his sources. he says he w

harvard, worked in the white house. glenn hubbard, another respected economist. melissa: big-time. >> dean of columbia business schooldebating economics at home of steve cohen whose firm was shut down because vary ridable magnet of insider trading according to u.s. attorney from southern district, barely as much as we know, farce we know escaped prosecution himself while a dozen of his people. melissa: scott, martin, strike you as odd. >> a little bit weird. melissa: unseemly. >> interesting all the places those two guys would get together at stevie cohen's dinner party? maybe had a few drinks. let's talk about stuff we normally wouldn't talk about. i'm glad you guys had sources there. melissa: i would have loved to have been invited for the record, but regardless. thanks, guys. >>> playing cupid. how e harmony can find you ideal boss with match made in office heaven. >>> emergency this response when leaving a company. this ceo got the ultimate show of appreciation. mariachi band, carnival included. do you ever have too much money? ♪ in new york state, we're changing the way we do business, with startup ny. we've cre

schools, harvard, oxford, cambridge. i think it's important and i'm from las vegas. las vegas is a place where we have zero state income taxes, zero business taxes, among the lowest property taxes in the united states, zero state capital gains taxes, zero inheritance taxes their identity guys know this but i'll tell you what the difference is between vegas and washington, d.c. in vegas the drunks gamble with their own money. [laughter] and i want to do a quick joke they give you an idea about feel about government. i'm not a big fan of government. a guy is sitting, or i should say lying in his death in a hospital room and his wife is sitting by his side holding his hand. the guy says i've been thinking about this on my deathbed. i'm going to die in a matter of days and demand starts to think about his life. when i graduated high school and no college would accept me, you were by my side. after a few years i found one college that would take me and i flopped out. you were by my side. i went to work, got a job and i got fired, and you were by my side. and i started a business and it failed, and you were by my side. now i'm laying on my death