with respect to those haveenges, i know you talked about this issue at length. it really struck the american people when they heard about the spending of the $822,000 at the conference to celebrate, share, and showcase the professional talents. it sent a shock waves through your organization. you have testified that last year gsa eliminated 50 conferences and saved $28 million. i commend you for that. the american people are still very suspicious. they are feeling that this conference and the abuses we saw with their money really sent a shock wave as to what the gsa was doing with taxpayer dollars. the fact that you could eliminate 50 conferences and save $20 million and the fact that this huge the egregious conference occurred, what was it in the culture the thought that was inappropriate use of the money and how you see yourself changing that culture? it goes hand in hand with the other issue of an appalling people that their job is to save taxpayer dollars and not to find ways to spend them in irresponsible ways. >> you describe in the question my challenge o