it was those people in these little post offices back and heartland vermont, norwich, vermont. it's quite astonishing. there's been a festive atmosphere here on talk about what's good and bad, but the bottom line is the mail is getting delivered. the other thing that is amazing, you're doing it for 44 cents, first class piece of mail. that's a pretty good deal. its business and those personal letters that we don't get as many of but we all love to receive. and the other thing that is amazing and i think just got to be acknowledged, it gets swept aside is the things that the commercial delivers don't want to provide, to deliver. you guys do. a lot of time it's frustrating will go to our mailbox and there's more quote, chart into that we want but it is a part of commercial life in this country. i think those have to be acknowledged when we're trying to to wrestle with his robin. the other thing you board a jet a 30% headcount. 100,000 fewer employees since 2008. that's an amazing thing. we set up here and act as though it's time to change because it's a new era and it's true, tha