when you hear the name heather burgess what goes through your mind? >> i need to get her in jail. she's hurt so many families. >> reporter: shelia davis, head of a non profit adoption agency in michigan says heather is a serial adoption scammer. she says heather took money from her clients, also potential adoptive parents, when she wasn't even pregnant. how was it so easy for her to take people's money? >> first off con artist. she's an artist at her trade. she really makes you sympathize with her. and she really brings you into her world. >> reporter: shelia reported heather to the michigan police. she was arrested and pleaded guilty to larceny. but skipped town before sentencing and it was while heather was on the lam that she moved into that apartment rented for her by chris and amy. >> that's kind of for me was a little bit of a scary thought. i mean, it was like did we just aid and abet a criminal? >> reporter: by the time she connected with chris and amy, heather was really pregnant. but it turns out even though chris and amy were the ones paying her bills. heather was shoppi