so this concluding my portion of the director's report and i like to ask heather kettle, our coordinator to give us her reports and complaints that our office have heard over the last 12 months. thank you heather. >> good afternoon council. in the past two months our office received 223 inquires, 91 percent were

so this concluding my portion of the director's report and i like to ask heather kettle, our coordinator to give us her reports and complaints that our office have heard over the last 12 months. thank you heather. >> good afternoon council. in the past two months our office received 223 inquires, 91 percent were from the public and 9 percent of these inquires were from city departments. our office provided information and referrals forle 8 percent of these contacts and provided technical assistance for 33 percent of these contacts and conducted service request for 70 percent. the topics of -- it was about disability accommodations and housing, businesses, education and employment. contacts also requested information about affordable housing, benefits and employment resources. we received reports about management and housing authority building, not providing reasonable accommodations to people with disabilities. we received complaints regarding bed bug fes tags. and people wanted to dispute their parking tickets. we received 5 ada complaints and in june we received 7. it's features relate