i listened to heather mills' voicemails for the sun.only the target, heather mills, but friends and families and associates so they could get access to material from voice messages left by heather. so glenn's skill was he was able to blag the phone company and he did that by posing as an employee of the phone company in one department, and calling somebody else in another department, pretending to be a colleague, and getting access to the internal database. so you've got somebody�*s telephone accounts, you can find out their itemised phone bills, the numbers they were calling, dates and times. more importantly, he could change the pin number in order to access people's voicemails. the pin number protected the voicemails, if he reset it to the default, he could hack into their phone. once you're on the inside of any phone companies, or banks, or any institution, you're on the dance floor, you control all the information and it got results very, very fast. glenn mulcaire was not the only private investigator used by fleet street. there we

i guess the question is that — did you hack heather mills'... no. - ..phone? no.ck heather mills's phone. | had no idea that anybody had hacked her phone. i and did you commission anyone to do that? absolutely not. he then contacted me and said, "i'm not running that article, just to let you know." and that's when i went, 0k. i'm being followed or hacked or something and that's when i started to become paranoid and i actually went to government back then and theyjust poo—pooed me and said, "she's completely nuts. "don't be so ridiculous." conventionally, a good reporter is energetic and persistent and intelligent to persuade strangers to cooperate, but that's skilful and difficult and time consuming. and so, voicemail hacking is a brilliant shortcut. why bother turning up on the doorstep and trying to persuade the famous actress to tell you her secrets when you can get straight into her voicemail in two minutes and you've got the story? good afternoon. police are continuing - to question a seniorjournalist from the news of the world over claims that aides to _ the