is the prime minister aware of the tragic death of my constituent penny hegerty. her husband believes her death is one example of systemic management failures at the university hospitals. will the prime minister ensure dr. hegerty and my constituents that recent work to improve the management will continue and this trust will be turned around? >> i can certainly give me honorable friend that assurance but first of all, i'm sure the whole house will want to send the deepest condolences to the husband and family of the honorable member's constituent, penny hegerty. clearly, patients have the right to expect far better standards of care. i know that the cqc and monitor have raised concerns about standards at the trust. as he says, it is being turned around, about that work needs to be undertaken with all speed. >> speaker, grim brown, director of shelter in scotland described the proposal for bedroom tax as grossly unfair and shows the u.k. government failing to listen to the voice of reason brought forward by professionals, m.h.p.'s and individuals. does the prime m