heidi wagner truman could not be saved. >> it was pain. it was misery. it was why? how? eighboring town, heidi's mother, janet, would soon agonize over those very same questions. it was after midnight when two police officers came to her door. >> what must that be like? >> the most horrendous thing ever, and i would never want anybody to have to feel that and that pain that agony of knowing that your daughter for whatever reason is dead, is gone. >> the officers wouldn't give janet any details. only where her daughter had been taken. >> i'm driving down to the hospital and i make a comment to my daughter. i go, you know, autumn, as hard as it is that we lost heidi, we're going to have to be supporting conrad because he must be overwhelmed with grief. >> conrad's sister colette was thinking the same thing as she raced to the hospital. >> what kind of condition was your brother in then? >> he was just a total wreck, just absolutely hysterical, didn't know how it could have happened. >> no one did. but back at the truman home, sergeant crook had started analyzing the evidenc