i'm joined by henry blodgett and jean chatzky, who hosts "cash call." dimon hearing is about to get under way. should we listen for just a second? all right, let's listen. >> -- provide a broad array of financial products and services to individuals, small and large businesses, governments and not-for-profit institutions, deposit accounts, loans, credit cards, capital markets advice and fund-raising, mutual funds and other investments. let me start by explaining what the chief investment office does, like many banks, we have more deposits than loans. at quarter end we held approximately $1.1 trillion of deposits and $700 billion in loans. >> that gives you a sense of just how big and how important jpmorgan chase is. so explain to us in terms that people like me can understand why this is such a big deal. >> it's a big, shocking loss and the big admission in jamie dimon's testimony was his traders didn't understand the risks they're taking. >> that's the crazy part. >> kids playing with dynamite, get rewarded on the upset and this happens and they didn't