henry conolowitz. i want to speak about a schematic that came into place last monday. this has created a lot of gridlock. there is no flexibility in the system. before you could take an hour- two hours to get a permit, and now you are lucky if you get it in in one day. examples to start off with. if you went to see planning, you have to go to the information calendar. -- at the information counter. there are 10 people waiting, you have to wait until your number is issued. so you have to wait to get the ticket. want to get your ticket, they start calling the numbers. on the numbers they have alphabetical notations before the numbers. like a310, d w hatever. you are does waiting and waiting until the number rolled up. -- you are just waiting and waiting until the number is cal led up. they will route you to fire. there is someone they're going to fire who was routed incorrectly. now they are going to fire. then you are on your way. now you're sitting and waiting and waiting. if you are looking for a clear channel where you want to get this done right away, you cannot. yo