>> herbert weiner; one thing though, if you can gauge the number of bicyclists on market street, you ought to be able to gauge the number of bicyclists who go through the red light, and that is very important because that is the source of revenue for mta. if there were 100 dollar fines for each bicyclist that went to the red light you would be out of the red. you should really consider it. as far as public satisfactionwith muni goes, uh uh, you don't get a pass on this; it's getting worse and worse and people are getting fed up. that is why the muni task force was formed and we hope it is not a whitewash because the friends of muni are charing it; and also the controllers office, friends of muni, you have not reached out to the community on this. this is certainly a flaw that you have. you don't get a pass from me, and you don't get a pass from a lot of other people who are very angry at the bus stop. >> chair nolan: thank you. anybody else care to address the directors report? >> come up. on the directors report. good afternoon. >> charles minster, regular user of the muni service a