then 2 others. >> herbert wiener, i think they should be paying me for writing it. -- riding it. the buses should be running every 20 minutes are running over 25 minutes. there are coaches that are missing. yesterday, the haight-ashbury was clogged up. there were about three boxes on top of each other. what is going on here that there has been such colossal mismanagement? if you want to have a transit first agency, please do not make it transit first, passenger last. i have really been putting up with a lot of garbage, and i get very frustrated. i get very angry when i miss a muni bus because i do not know when the next one will arrive, and i am just plain out of luck. this has got to stop. you have to make this efficient. you have talked about getting rid of cars. you in their right mind is going to take a bus instead of using a car if the boss constantly breaks down? now, there really needs to be some fixing, and the policy right now is to fix the passenger, not fix the bus system, and this is really wrong. the motto of muni right now is the maximum damage with the least resour