>> herbert wiener. there's some things that are missing in the executive director's report, such as a service level, missing, late, broken buses, bicycle violations, bicycle injuries to pedestrians. now it was pointed out in a previous meeting, i can access this on-line. i think it should be made public at this hearing because then the board can call these statistics into question. it's a great inconvenience to try to access them on-line. they should be made public. secondly, that muni emblem, i think it represents a fluctuating level of service which is so unreliable. it goes up and down and round and round. thirdly, that movie was really ex-quisitely about mta, except it was about another city. >> thank you as always mr. wiener. any further public comment on item seven? that brings us to item eight. >> clerk: mr. chair, i do not see a cac officer here today, so there been be no report. moving onto item nine, general public comment. [agenda item read]. >> clerk: mr. chairman, directors, we do have an o