. >> my name is herbert wiener and i'm not a merchant but i do patronize the businesses along these corridors. now my feeling is the ambassadors to me appear like pacification teams. they don't really listen. they don't really -- they have a deaf ear and they simply go through the motion. the community meetings that they have on these projects are simply dog and pony shows and they do whatever they darned well please. and in closing i want to say that i'm grateful to this board. you are the watchdogs over an agency that is out of control. even the m.t.a. board is circling the wagons and protecting the executive director. so, please, continue your vigilance because it really affects the public. right now m.t.a. is taking an axe to public transportation. it is wrecking it. this could be the best public transportation system in the country and it is simply running it into the ground. thank you. >> thank you, next speakers and any members of the public on items 11 and 12, line up. >> i'm maureen dawes and a business owner and resident of west portal. i'll disagree with the gentleman, i never saw