greg hildebrandt, who is the band's artist, he goes, you're right, paul, great art should make you feel an emotion that you've never felt before, but it should then, hopefully, transform you for the better. song: 'the mountain' paul o'neil: when we started tso, i realized that the live show had to be bigger and better than any normal rock band and every time you think it can't get any better, it does. (music playing) paul o'neil: the old, you know, two hundred par cans either on or off dosent cut it anymore. i don't want to just, you know, meet expectations. i want to blow their minds. i want them to go, wow, is that possible? song: 'tracers' (music playing) paul o'neil: some of the people that come to see us, it's their one entertainment trip of the year. it's our duty to make sure that, that money is well spent. trans-siberian orchestra's, you know, mission is to deliver to the fans, and as i always tell, you know, the young kids when they join the band: the fans own the band. the minute we forget that is the minute we start to decline. we have to earn it every single night. song: 'a