hiwi called solve it 7. here is kris anderson. it was supposed to be a quick trip to home depot . >> anchor: i just finished mak making a purchase and i was coming home to use the material. >> anchor: wayne was leaving the store near his hooksett, national home back in july of last year when all of a sudden out of nowhere wayne says a home depot forklift slammed into the side of his pickup truck . >> anchor: he knocked me over just a little bit there then when i came back caved that in . >> anchor: wayne said the store store's manager apologized then gave him the can't information for home depot's insurance company. wayne filed a claim. >>> got the estimate, sent it off, they didn't like the estimate. they wanted their own appraiser . >> reporter: that's when problems began. wayne said he went back and forth with the insurance company for months on the amount of money it would take to fix his truck and get a rental [ there was another issue. the language in this paper they juan sign . >>> very legal and binding contract that says