i have been very impressed both as a colleague of mine and as i work with holly petraeus, she spends a lot of time visiting military bases and bringing back the insights she gleans from those trips about the needs. whether they are in the narrow jurisdiction of the bureau or whether it is working in the department of defense or others, there is much she is getting done. we want to protect service members every way we can because it feels like the appropriate way to repay those who have sacrificed so much for the liberties of the rest of us. >> my district is quite diverse. the ballot is printed in four different languages. i'd like to know what you are doing in terms of language translation to make sure we are communicating with all persons in the country, lawfully i might add. >> that is fascinating. at the bureau, the most direct way we hear from people was on the consumer complete line. this is very important to us. we are able to field inquiries in 187 language which pretty much covers the waterfront as best we can tell. we don't want anyone to be blocked from treating -- being t

now, assistant director of service member affairs at the consumer financial protection bureau, holly petraeusaeus. she is here to discuss a new executive order to be signed today by the president aimed at protecting veterans' education benefits. holly, welcome to the show. tell us how this executive order ultimately will pan out. how's it going to work? >> well, it's designed, i think, to make it easier frankly to make one of the biggest consumer decisions you'll ever make, which is where you go to college and where you spend your college money. there have been some concerns recently about g.i. bill, military tuition assistance. and how people are making decisions how to spend that. and the marketing that's being done to this. this is really about accountability and helping people as we say at my bureau know before they owe. >> and give us a sense -- i know that the president and the first lady will be making an announcement today at fort stewart about their plans to make sure that students enroll in the right school as well. this has many different branches to it. >> yes. it's really a broad

also in attendance with the president and first lady, holly petraeus, the wife of david petraeus.service member affairs at the consumer financial protection bureau, which, of course, was put in place by the president. she has been a big advocate for protecting service members and their families from what she's calling these deceptive practices. >> and i just want our viewers to know we're watching those live pictures of the gentleman you had mentioned introducing the president. do we know if the industry is responding to any of this ahead of the president's remarks? do they know what they're about to get hit with? >> they absolutely do. a release went out at 10:00 last night. i reached out to the industry lobbyist and got a response from them. this comes from the association of private sectors colleges and universities that represents a lot of these schools. let's pull up what they had to say. apscu is disappointed the president decided to bypass the congress to address these issues with an executive order. career-oriented institutions proudly serve military and veteran population

actually is a homecoming for her because she spent over three years when they were posted down here, holly petraeushe house. i want you guys to give her a big round of applause. [ applause ] most importantly, i want to thank all of you. i want to thank you for your service. i want to thank you for your sacrifice. i want to thank you for your unshakeable commitment to our country. you have worn the uniform with honor. you've performed heroically in some of the most dangerous places on earth. you have done everything that has been asked of you and more. and you have earned a special place in our nation's history. future generations will speak of your achievements they'll speak of how the third infantry divisions thunder run into bagdad signaled the end of a dictatorship and how you brought iraq back from the brink of civil war. they'll speak of you and your service in afghanistan and in the fight against al qaeda which you have put on the bath to defeat. to the members of the special operations forces community, while the american people may never know the full extent of your service, they will surel

there are a lot of areas of concern, holly petraeus who heads our servicemembers affairs office has indicated that the 90/10 rule for financial institutions create some perverse incentives for them to offer loans to students that they know full well are going to default at high levels because that gives them access to the 90% of federal funding, especially from the g.i. bill. i know it's something congress is turning to look at. we do urge you all to look carefully at this and what the unintended consequences have been. we have many and people, some of whom served their country, and many others as well who need the opportunity to succeed, and they are foundry because of bad financial decisions. >> thank you. the gentle sleep time is expired. mr. miller for five minutes. >> i'm sure you were to address -- the safe act which wasn't a significant achievement of its time but it is being jeopardized, hearing reports of lenders bring their own loan origination staff, that was not our intent. this is inconsistent with the principles that we should be independent training these individuals for pre-li

this is a homecoming for her because she spent over three years when they were posted down here, holly petraeusin the house, i want you guys to give her a big round of applause. [cheers and applause] but most importantly, i want to thank all of you. i want to thank you for your service, want to thank you for your sacrifice, i want to thank you for your unshakable commitment to our country. you have worn the uniform with honor. you've performed heroically in some of the most dangerous places on earth. you have done everything that has been asked of you and more, and can you have earned -- and you have earned a special place in our nation's history. future generations will speak of your achievements. they'll speak of how the third infantry division's thunder run into baghdad signaled the end of a dictatorship. >> hoo-ah. >> and how you brought iraq back from the brink of civil war. they'll speak of you and your service in afghanistan and in the fight against al-qaeda which you have put on the path to defeat. and to the members of the special operations forces community, while the american people

holly petraeus is in the house. i want you guys to give her a big round of applause.plause] but most importantly i want to thank all of you. i want to thank you for your service. i want to thank you for your sacrifice. i want to thank you for your unshakeable commitment to our country. you have worn the uniform with honor. you've performed heroically in some of the most dangerous places on earth. you have done everything that has been asked of you and more. and you have earned a special place in our nation's history. future generations will speak of your achievements. they will speak of how the 3rd infantry division's thunder run into baghdad signaled the end of a dictatorship. and how you brought iraq back from the brink of civil war. they will speak of you and your service in afghanistan and in the fight against al qaeda which you have put on the path to defeat. and to the members of the special operations forces community, while the american people may never know the full extent of your service, they will surely speak how you kept your country safe and strong and h

is a homecoming for her because she spent over three years when they were posted down here -- holly petraeusse. i want you guys to give her a big round of applause. [applause] but most importantly, i want to thank all of you. i want to thank you for your service. i want to thank you for your sacrifice. i want to thank you for your unshakeable commitment to our country. you have worn the uniform with honor. you've performed heroically in some of the most dangerous places on earth. you have done everything that has been asked of you, and more. and you have earned a special place in our nation's history. future generations will speak of your achievements. they'll speak of how the third infantry division's thunder run into baghdad signaled the end of a dictatorship, and how you brought iraq back from the brink of civil war. they'll speak of you and your service in afghanistan and in the fight against al qaeda, which you have put on the path to defeat. and to the members of the special operations forces community, while the american people may never know the full extent of your service, they will

the first was general bolden was a superintendent at west point and his daughter david petraeus married and holly has been a wonderful source of information as well. the second key mentor was a colonel this rather unheard of. but he was a member of the ranger regiment, and he started competing up to start the joint special operations community concept but before that had been involved in the iran hostage rescue. so they shot the young david petraeus is thinking about special forces and special operations and that whole community which i think not a lot of people knows he has that background or interest in. albeit a sort of academic interest. he wasn't in the community. the third key mentor and the most influential mentor is general jack galvin. he was assigned with general galvin several times but their correspondence is the richest and for sure there's a closeness today. he not only earned military history and leadership and management, but they both had this passion for small wars, low intensity conflict. in the book you will see how galvin influences him. is thinking about this in particular b