that is what homeowners around the country are alleging.hief investigative correspondent brian ross and our affiliates investigate reports of shoddy construction and a variety of new home problems. >> nick saban, nice to meet you. >> reporter: in the movie "the blind side," actress sandra bullock plays the owner of a fabulous house. >> thank you. >> reporter: in real life the actress ended up in court. suing her builder over huge defects in her multi-million dollar texas mansion she famously later bulldozed to the ground. in suburban washington, d.c., the owner of this new home has a hole in her foundation and a snake that moved in underneath. >> up and down you hear the same kind of things. >> reporter: the people in this new subdivision in virginia say they know the feeling. with great-looking houses on the outside and a long list of problems on the inside. >> very upsetting. it's the most expensive purchase any of us are going to make. >> reporter: it happened to simone angle of birmingham, alabama, whose $400,000 brand-new home had boun

>> yes. >> for the homeowner >> yes. the secret deck is stacked against the homeowner. >> reporter: the american arbitration association says its records show that more than half the time, the homeowner prevails. but in south carolina, the state supreme court ruled this year that the mandatory arbitration clauses used by d.r. horton are unconscionable and unenforceable. >> it's a take it or leave it situation. a lack of meaningful choice. you don't like it? hit the road. >> reporter: again and again, it abc news or one of our stations was on the case that repair crews showed up. in indianapolis, it was only after wrtv got involved that the builder sent an executive to check out alleged roofing and drainage problems. >> this is how we knew it was leaking. >> reporter: and outside houston, the builder d.r. horton actually offered to buy this house back after our station ktrk began to investigate a homeowner's complaints of defects and problems. >> they weren't until you guys got involved. >> reporter: for "nightline," bria

here are homeowners who want to leave. appreciate your time. >> would you want your family to live in one of these places? >> thank you very much. >> reporter: the industry trade group says unhappy homeowners are in the minority and all too often americans have expectations that are just too high. >> the american consumer expects a perfect home. there's no such thing as a perfect home. >> reporter: jerry howard is the chief executive officer of the national association of home builders. >> i think the quality of housing being built is as good as it's ever been. better. >> better than ever? >> yes, sir. >> are they shoddy? >> >> reporter: big national builders are masters of enticing openers with a dream house, name-brand amenities, designer rooms. >> a fridge dare, galaxy series is their upper end, you'll see tiger woods and a lot of these stars will use those. >> what we don't see in the model home are the bones. the hidden parts of the home. >> reporter: veteran home inspector mark mcgovern says homeowners should always

set aside to help nevada homeowners. ((brian loftus)) >> coming up on good day the i-team's vanessa murphy see's if that money do its job... to help locals out after the great recession?/// ((you're watching the valley's news leader... with brian loftus, kirsten joyce, sherri swensk and narrator: the target... seniors. fake charities that preyed on vulnerable seniors... fronts for telemarketing schemes. seniors lost millions from the scams danny tarkanian helped set up. jacky rosen has always led with integrity. in congress, jacky rosen will protect seniors and strengthen social security. and jacky rosen will always be responsible with your tax dollars. jacky rosen: i'm jacky rosen this i ((brian loftus)) >>> hundreds of millions of dollars were set aside to help nevada homeowners after the housing crash. here in nevada, that money was divided amongst several programs. ((kirsten joyce)) >> but all of that money didn't go where it's supposed to.... the i-team is taking a closer look at the issue five years after a renowne

((vanessa murphy)) so many promises to help so many homeowners.... ((president barack obama: i'm announcing a 1.5 billion dollar fund for housing finance housing crisis that means here in nevada.)) ((catherine cortez masto/former nv ag: there were pieces of the national settlement all going back to homeowners. )) ((candice kelley/former exec director of hardest hit fund: we're working hard to make sure homeowners know about this. we will not let these funds go unused.)) ((vanessa murphy)) that was in 2012...after nevada received federal dollars as one of the 19 states hit hardest by the housing crisis. and about four years later...out of 202 million dollars the state receiv unused - according to the nevada affordable housing corporation or nahac - a non profit tasked with distributing that money to struggling homeowners. but when it comes to leadership, nahac has been a revolving door... the latest chief operating officer - verise campbell and just a few months after she took over last jun e - ((verise campbell/nahac: well...it was a hard pill to swa

i'll come back to you. >> certainly i do absolutely i think that you know this is every homeowners worstot of people go through this they know what happens when the investment it is to go and purchase a home or condominium sometimes you have people's entire savings they put forward to purchase something that's why this is egregious and the california raw is to district and expensive whaven when it comes you must throwers for the purposeers the reason for the law in this area is to that people don't get ripped off and they're protected and in our view what makes that egregious when you look at all the disclosures and the marble eloquently goes to the heart of what one considers had making an transaction yet i have compassionate for the folks that's why we're stepping in to make sure the developer that the city is making sure that the responsible party here is paying for their misdeeds. >> you have a question. >> (inaudible). >> it is it is. >> (inaudible). >> okay this gentleman here. >> (inaudible). >> i'm sorry (inaudible). >> we received 19 hundred pages of documents in respond to a su

((vanessa murphy)) so many promises to help so many homeowners.... ((president barack obama: i'm announcing a 1.5 billion dollar fund for housing finance agencies in the states that have been hardest hit by this housing crisis that means here in nevada.)) ((catherine cortez ma pieces of the national settlement all going back to homeowners. )) ((candice kelley/former exec director of hardest hit fund: we're working hard to make sure homeowners know about this. we will not let these funds go unused.)) ((vanessa murphy)) that was in 2012...after nevada received federal dollars as one of the 19 states hit hardest by the housing crisis. and about four years later...out of 202 million dollars the state received, 85 million has gone unused - according to the nevada affordable housing that money to struggling homeowners. but when it comes to leadership, nahac has been a revolving door... the latest chief operating officer - verise campbell and just a few months after she took over last jun e - ((verise campbell/nahac: well...it was a hard pill to swallow.))

i'll come back to you. >> certainly i do absolutely i think that you know this is every homeowners worst nightmare a lot of people go through this they know what happens when the investment it is to go and purchase a home or condominium sometimes you have people's entire savings they put forward to purchase something that's why this is egregious and the california raw is to district and expensive whaven when it comes you must throwers for the purposeers the reason for the law in this area is to that people don't get ripped off and they're protected and in our view what makes that egregious when you look at all the disclosures and the marble eloquently goes to the heart of what one considers had making an transaction yet i have compassionate for the folks that's why we're stepping in to make sure the developer that the city is making sure that the responsible party here is paying for their misdeeds. >> you have a question. >> (inaudible). >> it is it is. >> (inaudible). >> okay this gentleman here. >> (inaudible). >> i'm sorry (inaudible). >> we received 19 hundred pages of documents in r

a must see for homeowners. >> that plus a >> we have a consumer warning tonight.e heel's of samsung recall of galaxy phones, they are now recalling 3,000,000 washing machines. the lids may unexpectedly fly off the top of the washer while under high speed. nine people have been injured and 3400 models sold since 2011 are under recall. >> hundreds of homeowners claim a construction project of epidemic problems costing in the 6 figures. inydia han has more. >> this is stucco. your biggest financial investment could be a dud and you don't know it. the signs are often invisible. >> time and time again peeling back the stucco reveals rotting wood horrifying homeowners. >> you are wringing water out of the wood. >> you never know what's underneath until you take it off like this. >> it makes my heart drop. >> it's not stucco that's the problem. it's what's underneath. >> a combination of mistakes and the northeast water allow water to get caught behind the stucco allowing the home to rot all the way through. >> it's dangerous. >> i have told people to move their family o

i'll come back to you. >> certainly i do absolutely i think that you know this is every homeowners worst nightmare a lot of people go through this they know what happens when the investment it is to go and purchase a home or condominium sometimes you have people's entire savings they put forward to purchase something that's why this is egregious and the california raw is to district and expensive whaven when it comes you must throwers for the purposeers the reason for the law in this area is to that people don't get ripped off and they're protected and in our view what makes that egregious when you look at all the disclosures and the marble eloquently goes to the heart of what one considers had making an transaction yet i have compassionate for the folks that's why we're stepping in to make sure the developer that the city is making sure that the responsible party here is paying for their misdeeds. >> you have a question. >> (inaudible). >> it is it is. >> (inaudible). >> okay this gentleman here. >> (inaudible). >> i'm sorry (inaudible). >> we received 19 hundred pages of documents in r

a costly trouble for homeowners. troubleshooters investigates. more accusers coming forward to say they were sexually assaulted by donald trump. i'll go backstage before a show... yes.. and everyone's getting dressed. donald trump walked into the dressing room while contestants, some as young as 15 were changing. standing there with no clothes. you see these incredible looking women. i'd look her right in that fat ugly face of hers. she ate like a pig. a person who's flat-chested is very hard to be a 10. do you treat women with respect? uh... i can't say that either. alright, good. i'm hillary clinton and i approve this message. ♪ ♪ "action news," delaware valley leading news program with jim gardner. note ♪ ♪ ♪ ♪ >> it's friday night. the big story on "action newses" is breaking news from the city of chester, two children have been shot. both caught in the crossfire of the 600 block of central avenue. the gunfire wounded a six-year-old boy and 13-year-old girl while playing in the yard. the six-year-old is in children's hospital. the 13-year-old

many homeowners but some consumers have reported being ripped off. ryan kath has a scam to watch out for: <<< when jeremy and jennifer reese moved into their home... they made an appointment for what they figured would be a routine furnace checkup. but they were wrong. ( jennifer reese/homeowner) "he's down there for maybe about 20 minutes or so, comes upstairs and says, 'we have some bad news.' the technician diagnosed a cracked heat exchanger... a dangerous problem that can allow carbon monoxide to escape into the house. "this was tgg tag on the furnace... and then disassembled other parts of the system so it couldn't be turned on. (jeremy reese/homeowner) "the sales guy was out here a half hour after the system was disabled." trying to get the reeses to spend thousands of dollars on a new system . (jeremy reese/homeowner) "your family is going to freeze you better get a new one." jeremy decided to call for a second opinion. "there's nothing in here that's abnormal." service manager mike kingston ran a camera inside the furnace... and found no evid

and i took on the big banks who took advantage of nevada homeowners. i approve this message because in washington, i'm catherine cortez masto. i know some people are so disgusted with politics they think their vote doesn't matter. but we can't just sit on the sidelines when so much needs to be done. i know that, working together, we can make progress. as attorney general, i brought democrats and republicans together to fight sex trafficking and drug dealers. and i took on the big banks who took advantage of nevada homeowners. i approve this message because in washington, i'll work with anyone to solve problems. for nevada. >>> new this morning. the city of orlando is going to buy pulse nightclub. the deal was just announced this morning for $2.2 million. the plan is to turn the club into a permanent memorial. 49 people were killed in a shooting at pulse on june 12th by a 29-year-old man claiming allegiance to isis. the owners of the club have already signed off on this approve the deal and that's going to be up for consideration next week. >>> a local

he reportedly attacked the homeowner. but the homeowner fired and hit the suspect in the leg or arm. he was taken to the hospital with nonlife-threatening injuries. we spok t the man who fired the shot. >> all he told me was he found him in the garage, and he was going through stuff in the garage, and he already went through stuff in the bed they got in a confrontation, and he came at him so he shot him. >> reporter: the brother-in-law saying that that young alleged intruder will think twice now about coming back to this home. man is 18 years old, transported to the hospital, injuries not thought to be life-threatening. investigators have been on-scene for much of the afternoon. this investigation continues and we'll continue to monitor. mike watkis, cbs5 news. >>> a creepy reality for people in ahwatukee. there has been a spike in scorpion sig a >> neighbors have never seen anything like this. >> reporter: it started not too long ago. this new project in this neighborhood it. has unseasonably warm out here. in an area wi

last year, about 200-thousand homeowners received assistance with energy costs. no need to turn on the heater today-- temperatures expected to hit 70's. taking a live look outside. meteorologist brian gotter has your storm team forecast. yesterday was partly to mostly cloudy, windy and mild with se gusts to 30 mph, and highs in the mid to upper 50s. the wind died down, but the sw breeze lower 60s this morning with a few clouds. today is the 1st of november, and it is the pick day of the week! it will be beautiful with sunshine, a light wind, and highs 70...typical another blow for a restaurant on the city's north side. flames ripped through ashley's restaurant this morning-- two months after a car plowed thru the front door. ann sterling reports. witnesses say they saw smoke billowing from roof before 8 this morning. when to bust thru the door to get in. we had heavy smoke coming fromt he exhaust venting at ashley's 34 firefighters tackled the fire. nobody was in the building and the owner of ashley's says the barbecue joint was closed yesterday. ashley's has bee

and i took on the big banks who took advantage of nevada homeowners. i approve this message because in washington, used technology..... to find a lead... on her disappearance. plus.. we'll bring you our final fact checks from politifact.. and put a few more campaign claims from donald trump and hillary clinton into the 'truth-o-meter.' but first.. a local man takes on... a home intruder! the homeowner says... he stabbed the intruder.... to protect himself. it happened..... just before 8:00 last night.... near hillside and charleston. 13 action news anchor lesley marin spoke to that homeowner.. and explains how it all wn tricia steve-- you can see one of the window still broken in. the man who lives here said that's how this person got it in..opening one of these window. once inside they were there for nearly 15 minutes...before he took matters into his own hands! 1738 39-17 3045 i was holding it in my left hand and then i just stabbed them somewhere in the chest. at this moment homeowner arvi remmelg says his mind was racing.. 1724 57-17 2503 if i woul

required by law to disclose that gave the developer in this case an unfair advantage and cheated the homeowners out of the information they needed to make an informed choice that's summarized the information and i'll be happy to answer any questions you may have. >> go in order. >> (inaudible). >> no do not. >> was there a choice to file a criminal complaint. >> this is a civil complaint i don't have the power under the law to file a criminal action this is a can i feel complaint we're not seeking reference nor have i made referral to the duo district attorney or any other entities that makes that inquiry yeah. >> is the filing a cross complaint. >> that's correct. >> the homeowners that sued the transbay joint powers authority and the city and county of san francisco. >> well, it is depend on what the findings is in this case, the damages according to prove and in the event there was a finding against a city an indemnity against the developer since their the party at fault. >> (inaudible). >> monetary damages yeah. >> (inaudible). >> well, i think that that's right what everybody - that should

>>reporter: the homeowner didn't want to be identified but he is apologizing. he called it satire and a political statement against trump. >> that is not satire. >>reporter: this man interested our conversation with the homeowner to chime in. >> to put an emblem up there like that is deeply, deeply offensive. >>> you should be ashamed of yourself. >>reporter: after a few minutes, there's calm. >> i'm glad you took it down. >>reporter: another neighbor understands it though calling today weird. >> people have equated trump to hitler, and so, you know, it can be offensive to some but i think i forgive him for what he did. >>reporter: the homeowner says he did not realize how many people would get a reaction from this. he thought being in san francisco that people would understand it was it satire but we have posted his full apology on our website. >>> frank. >> all right. in san francisco tonight, thank you. >>> three bay area cities are first in the nation to place a tax on sodas and other drinks. al bane and san francisco all approved tax measures to fight the

the company says we work with homeowners and our partners to make repairs. it is important to understand it is not mistakes happen. >> we called multiple times leaving messages no phone calls back. trying to send emails no response. >> time has run out for coughlan to take legal actions since there is a 10 year statute of limitations for construction defects, homeowners are trying to have it reduced to seven years. if you suspect defects you should act quickly. who aren't necessarily associated with the big builders. >> it is okay to make a profit but put a quality product out there. >> i'm adam walser taking action for you. >>> now, the most accurate weather team in florida, abc action weather. >> you definitely need a jacket when you are up at 7:00 am it is really chilly. >> in the 40s and 50s, tomorrow warmer but sunday morning that is when the real cool weather. it is going to be chilly especially for us floridians. looking outside at apollo beach another beautiful sunset, we are on a roll. a beautiful day on friday saturday turns out to be nice as we ar

withhe temperatures getting colder, many homeowners are looking to have their furnace serviced. but some consumers ve reported being rippedoff. ry. reports. pkg(nats)wheemy erd jennifer reese moved into r home...(nats)they made they were wron(sot- jennifer reese/homeowner)"he's down there for maybe about 20 minutes or srs and says, 'we have some d news.'the technician diagnosed a cracked heat exchanger... a dangerouproblem that can allow ca monoo cape io the house.ats) "this was tagged right her" technician aced this tag on furnace... anthen e syst so itcouldn't be f turned on. ot-jery reesmeowne"the sales guy s out here a half hour after the syem was disabled." trying to get the reeses to spd thousanf reese/homeowner)"your family is goio free you better get a new one." (nats)jeremy opion. (natsot)"there's nothing in here that's abnormal."service manager k kingston r mera iide eviden ancrks. and o (sot-mike kingston/stocker oil) (kingston) "ran a fultest on it. everything checks out okay and it's running fine." (ryan) "everything looked fine?" ton) "everytng lood fine." (natif t

information and legal advice pg&e gives to the individual homeowner that is not necessarily true. >>reporter: neighbors say they may seek a court injunction to stop the tree removal. >>> police officials in iowa say the man accused in the fatal ambush attack on two police officers exited a cowar cowardly act of calculated murder. prosecutors charges 46-year-old scott green 2 counts of first

and i took on the big banks who took advantage of nevada homeowners. i approve this message because in washington, >>> plenty of sunshine early sunshine, too, now that the clocks have been set back. we'll be at 62 at 7:00 a.m. a quick jump into the lower 80s tomorrow and kelly will keep you updated degree by degree beginning at 4:30 a.m. on "news 3 today." now back to the news dudes. >> i like the ring of that. >> there is a full-on hashtag. >>> finally tonight, the new york anthony is buried will extend their hours on tuesday to give people more time to visit her grave. >> going to her grave site has become an election day right of passage. >> the democrat hillary clinton, they say, is appropriate to keep the cemetery open late. >> voters have been leaving grave site. she died in 1906, 41 years before women finally won the right to vote. >>> well, no matter which way you are voting, we have you covered. come here to news 3 tomorrow. >> we'll have you covered. that will wrap it up for us tonight at 6:30. thanks for having us in. >>> next -- a man in ne

call geico and see how much you could save on homeowners insurance.

new homeowners who told scott taylor they are not happy. turns out because of the contract they signed, they do not have much option to fight if mistakes are made. >> the wall here, the ceiling is cracking. scott: miriam bought a new house in white plains, maryland, for almost half $1 million. >> paint flooring, the tile, cracked tub , cabinets, damaged casing. scott: she lives in a world of little blue pieces of tape. each one marks and imperfection created by the builder. she said the blue tape is not only in this room pointing out the mistakes. there also on the roof. home in maryland. >> i had a hole where pipes should have been. scott: she said that 10 mice invaded her house, and the i-team caught this large blacks snake moving in, too. what's wrong with the yard? >> the water never drains. lenaar has told me there is no problem with the drain. has the same issue with a home built by d.r. horton. >> constant flooding, and the land being improperly graded. scott: ryan homes tops the list of new home builder complaints with 43 over the l

families, the excitement is short lived. >> as you know, it's the midst of a building boom, and homeowners spending hundreds of thousands of dollars are finding what they is poor workmanship, turning dream homes into a nightmare. brian ross investigates. >> reporter: in suburban washington, d.c., the owner foundation and a snake that moved in underneath. >> you hear the same thing? >> reporter: people in this new subdivision in virginia say their great looking housings outside are full of defects on the inside. >> it's the most expensive purchase we make. >> reporter: in one subdivision after another -- >> water starts here, travels along the ceiling. >> reporter: homeowners claiming >> settlement cracks, nail pops, paint issues, issues with the flooring. >> reporter: with big well-known builders often slow or refusing to fix the props, big and small. >> you continue living in something that no one can give you answers for, no one will fix it. it's our house, where we lived. we had to walk away from it. >> reporter: what they all had was a bad case of new home heart break. >> look at that.

we'll hear from the helpless homeowner coming up. >> ♪ >> ♪ >> it is giving tuesday. are you planning to help out someone in need? >> we'll it will but a good cause coming up. >> ♪ >> ♪ >> carry out bloody knife attack at ohio state university. >> monday attack injured 11 people before the suspect shot and killed by university police officer. hena daniels with the latest on the investigation. >>> student at ohio state university came together in prayer last night. many had memories, and monday's campus rampage fresh on their mind. >> we were in the classrooms, in a basement, kind of scary because we didn't know much. couldn't get service in the basement. >> people on campus barricaded themselves in classrooms. moment after police say abdul -- razak ali artan intentionally rammed his car into a group every people outside. >> everybody, i think i saw three, four student being hit. >> authority say the somali refugee got out of the vehicle with a butcher knife, began stabbing onlookers. >> all alert and/or yen dollars, severe bleeding out of some of them. >> university o

jaimee oliver/homeowner: we eventually sold the house. it got to be too much.> we have more information... about the legal steps... for getting squatters... out of your property.... on our website. just visit.... k-t-n-v dot com... and... type in the key word.... "links." also from contact -13-... interest rates are set to go up... and... that means... credit card interest rates will go up... too. and... that could be a big problem for those.... who pan "christmas"... with plastic. the rates on credit cards are already.... around -18- percent. but... that number.... could egde even higher... if the federal reserve.... raises interest rates... next month. sot hitha..if you're the type of person that wants to pay for christmas on your credit card and you don't pay off that balance automatically//you're going to have this holiday hangover//potentially owing a lot more. (11) there are steps.... you can take.... to keep your costs down. look for.... zero percent a-p- r.... for the longest possible term. and rewards. blowing wind nats we're fol

would require homeowners to and homeowners could sign up for a special assessment, allowing them to pay it off over 10 years. 12 news found lead pipes are not just a problem in milwaukee. wisn 12 news' kent wainscott investigates how bad pipes elsewhere could be putting your family at risk. and homeowners could sign up f'm but the suburbs as well, let lines feeding water into your home. >> it's a decade or two decade-long problem. this isn't something you're going to fix in four years. kent: who's responsible for fixing the problem and how it could cost you even if you don't have the lines. more lead pipe problems, tonight on wisn 12 news at 10:00. toya: packers head coach mike mc-carthy on the hot seat. he's facing unprecedented criticism from fans after the team's third straight loss. and an eighth straight playoff appearance might be slipping away from green bay. 12 sports director dan needles is here. dan, is mccarthy's job in jeopardy? dan: if the losing continues and the packers do miss the playoffs, there is a chance he could be fired. however, this is a man who has won 65% of hi

. >> so the homeowner grabbed a knife, stabbed the guy. ahead, you will hear from that homeowner and what happened next. >>> and veterans' day is friday. something we can all celebrate about. we'll tell you about a gift that everyone in town can take advantage of. >>> we may venture into record territory tomorrow and then -- we'll complete that sentence when we come back. >> thank you, kevin. threat, well, it keeps some good clowns from making a living. ahead we'll check in with some of them. they are in town for a clown convention. >> that's coming up in our >>> welcome back. a homeowner stabs a home invader. it happened sunday night near maryland and charleston. news 3's antonio castelan joins us live near the home and how did the criminal get inside the house and how did this one end? >> reporter: reed, the home invader broke into the house through this window. the homeowner tells us that the suspect was inside about 10, 15 minutes. arvi remmelg will never forget the time a robber was cooking sausage in his own kitchen. >> i smelled, li

homeowners are fed up with bills that nd with no explanation. the city set up a special hotline and now at least one homeowner is working on a petition recall the mayor. >>> some arizona businesses say the minimum wage increase approved is forcing them to close their doors. >> owners of assisted living homes say the impact even though it does not go into effect until january 1 is already hitting them especially >> reporter: we are talking about small homes were caretakers making minimum wage provide all services for elderly people. >> we are not saying we don't want to pay our caregivers. we want to pay our caregivers. >> reporter: she owns an assisted loving home in phoenix said she cannot afford to. >> as things stand right now. >> reporter: 100 assisted homeowners met in chandler all acknowledging the minimum wage caregivers work hard. >> cleanliness and toilets. changing people. showering. >> they say the state medicaid reimbursements are not enough to cover the higher minimum wage voters approved through prop 206. >> i cannot pay more becau

at 6:45, we'll have answers on how prop 206 could impact homeowners in arizona. >>> developing tonight, more charges could be filed against a caretake who are allegedly surprise police said the child died this morning from a serious brain injury. he was thrown to the floor twice by lizzet moreno by crying and refusing to eat. >>> a man accused of ramming a police car. a chopper was over the scene near mcqueen and rae. detectives from the gang unit tried to stop the vehicle. that's when the driver drove into a group's patrol car and sped off. they later caught him after aoo what led up to the traffic stop. >>> a man in the west valley shoots a burglar twice in the back. that suspect was a 15-year-old boy. it happened this morning in tolleson. the man found two people inside burglarizing his place. he opened fire strike the 15-year-old. >> we just heard some gunshots. i heard some gunshots. >> you have to do what you have to do to protect yourself. >> the 15-year-old and the second suspect have been booked into jail as juveniles. >>> eight years in prison and lifetime probation, that's t

dozens of homeowners say their water bills can't be right. in some cases, the bills tripled from the previous not -- previous month. the city says it's not a water meter problem so we asked them to prove it. kevin kennedy is verifying a homeowners concerned about water bills lead us to city hall. 12news asking the city to pull 3 m we picked and had tested for accuracy. now we get the results and show those people if their meters passed or failed. how much water do you use? better yet, how do you prove what you don't now? >> it's very exciting -- very upsetting because it's frustrating. >> reporter: a recent bill for amber >> it seems to be really random.>> reporter: they are just two of dozens of homeowners who have complained to buckeye. david is the director of water resources. >> we are confident that the meters themselves are accurate. >> reporter: so 12news had the city prove it. workers pulled 3 m from homes that saw a recent spike and all three were brought here to >> we are going to do a volume metric test. 100 gallons in the tank, ho

homeowners eventually discovered that they didn't own their homes reporter. gknapp: you told me my mortage was bad. tisha black: that's amazing. attorney tisha black helped write regulations that shut down the robosigners here. nevada authorities tried to go after the banks on criminal charges, but states had to back off when federal authorities brokered a settlement. wall street agreed to billions in fines, but none of the big bankers were personally prosecuted. and for wall street, that is the morao it's the morality. there is no morality. they don't answer to anybody, really. they might get hauled in front of congress for an embarrassing three hour session and they're done. a lot of people would deal with that for a 30 million dollar paycheck. after paying the huge fines for the meltdown, some bank presidents were given fat raises. altogether, big banks have paid $200 billion in fines since the for money laundering, for other criminal schemes, but the fines are often paid by banks insurance companies, and they're tax deductible, a cost of doing business. w

our investigation found homeowners claiming shoddy construction homeowner: settlement cracks, nail pops, paint issues, issues with the flooring with big well-known small ? jennifer whyton: you continue living in something no one can give you answers for. no one'll fix it. //it was our house. it was where we lived. and we had to just walk away from it. what they all had, was a bad case of new home heartbreak harrison mccampbell: (37:03) it's just kinda typical of homes that are built to sell, not built to last. something these two men, sort of the sherlock holmes and watson of new home construction problems, say they see far too bill loden: all along there is a significant crack the industry trade group says unhappy homeowners are in the minority and that americans have expectations that are just too high. jerry howard: (01:02:58) the american consumer expects a perfect home. there's no such thing as a perfect home. yet, documents show the homebuilders, including the biggest, d.r. horton, set aside hundreds of millions of dollars a year to deal with construction defect claims in its bran

the homeowner says... he stabbed the intruder.... to protect himself. it happened..... just before 8:00 last night.... near hillside and charleston. 13 action news anchor lesley marin spoke to that homeowner.. and explains how it all wn tricia steve-- you can see one of the window still broken in. the man who lives here said that's how this person got it in..opening one of these window. once inside they were there for nearly 15 minutes...before he took matters into his own hands! 1738 39-17 3045 i was holding it in my left hand and then i just stabbed them somewhere in the chest. at this moment homeowner arvi remmelg says his mind was racing.. 1724 57-17 2503 if i would call 911 and then they would maybe attacked me if they heard try to protect myself the only way earlier sunday night- remmelg says he was laying in bed when he heard someone breaking in! 1723 25-17 2328 i stayed in bed because i didn't know what was going on what happened next is bizarre... before making way into remmelg's bedroom. sot: i just stabbed him and he started bleeding right away the intruder t

investigators say a homeowner shot an alleged burglar. they saw a strange car in the driveway, a fight broke out between the homeowner and an 18-year-old burglar suspect. the suspect was shot several times but is expected to be okay. >>> about 150 students will be flooding. a water pipe broke last night on the fifth floor of barrett honors college. crews are working to repair all the damage. >> before we leave you tonight, from the battlefield to the baseball field, 32 veterans took to the diamond today in florida to compete in a good old fashioned baseball game. it aloud everyone to bat and field at least once with a help of a buddy from the local community. coming in >> he was going for the ball, gotta give him credit. >> sur vivor is up next. >> join us at 10:00. have a with prism tv from centurylink, you can get over 320 channels, whole home dvr, plus you can watch on your devices. and the best part is, you don't have to deal with cable. we love not having cable. but, paul, babe, when -- when was this headshot taken? oh, uh, i don't k

but homeowners we talked to waiting for months of repairs. simply do not agree. >> lots of questions tphaod need to be answered. that the second state believed to have mosquitoes that spread the disease. florida was the first. state health department says a woman in browns ville. was infected with the virus. the woman hadn't recently traveled to any other region. with an ongoing out break. and isn't pregnant. >> 8 people dead. hundreds others rushed to hospital in australia. from strange weather conditions. that left residents struggling to breathe. national health department calls it thunder storm asthma. a problem solvers update. say they have identified persons of interest. in the 1980. disappearance and murder of beverly ail. >> . two weeks after the problem solvers revealed the district attorney considered the case closed. >> . the district attorney decision not to seek a grand jury has infuriated investigators and the family of beverly england. today we spoke to the sheriff by phone. who insists this case remains active. especially beca

will homeowners face property taxes -- higher property taxes? notices when out to pay your bill by the 30th and you can get a discount. that could mean a huge savings. you should have received your wimauma woman did not get hurt -- hers. when she learned dozens of neighbors and i get there is she contacted our senior investigator. when i took a closer look dozens turned into 100. 300 property owners did not get the bills. >> somewhere in the vast expanse of the u.s. postal service it is the property tax bill notice. it along with hundreds of others is lost. what is the to other homeowners because you get a big discount if you pay before november 30. if you are new to the area you might not be aware of that. >> the schools borough county tax collectors office told me roughly 455,000 tax bill notices when out october 31. marine sent in a bill -- email to neighbors asking if they had received a their bills . she showed me dozens of responses. mine either, didn't get hours either, my sister-in-law and i did not receive hours. >> the tax collector se

the homeowner said it was too dark to get a look at the intruder. if you know something call crime stoppers, 782-5555. >> collected more memories than most. coming up a local world war ii veteran reflects on the eve of this historic election. >> and where is samuel jackson when you need its? a real scare on a real airliner. >> plenty of sunshine to start, 62? at 7:00 a.m., as the polls open. 62? at 7:00 a.m., as the polls open. any changes that as you make up your mind, remember -- even threatened to shut down the government over it. heck took all that money from wall street and predatory payday lenders and voted their way. he even wanted to privatize social security, risking it on the stock market. congressman heck just doesn't care about people like us. dscc is responsible for the content of this advertising. ? ? ? when you find something worth waiting for, we'll help you invest to protect it for the future. financial guidance while you're mastering life. jim dunlap: too many nevada police officers have been killed in the last few years. inals and

i'll come back to you. >> certainly i do absolutely i think that you know this is every homeowners worst lot of people go through this they know what happens when the investment it is to go and purchase a home or condominium sometimes you have people's entire savings they put forward to purchase something that's why this is egregious and the california raw is to district and expensive whaven when it comes you must throwers for the purposeers the reason for the law in this area is to that people don't get ripped off and they're protected and in our view what makes that egregious when you look at all the disclosures and the marble eloquently goes to the heart of what one considers had making an transaction yet i have compassionate for the folks that's why we're stepping in to make sure the developer that the city is making sure that the responsible party here is paying for their misdeeds. >> you have a question. >> (inaudible). >> it is it is. >> (inaudible). >> okay this gentleman here. >> (inaudible). >> i'm sorry (inaudible). >> we received 19 hundred pages of documents in respond to a