the horders don't want to know you do a crime scene and you're associating them with crime scenes because then they feel worse about themselves. >> the sensitivity to what her customer needs spills over into how her team delivers on each and every job. >> for hording we're sensitive about the way we speak to them. we teach the employee that you have to be empathetic. i'm going help you started. you have to be sensitive in these type of situations. i spend more time on that because i think not everyone is from the same background. not everyone grieves the same way or understands the way people grieve. >> knowing her employees well ensures even on the job she's not taking care of herself, height level of service her business is known for continues on. >> i can tell what their strengths and weaknesses are. when i put them on a crew, say, for example, deals with a hording job, i can assign who i want to be the lead and the contact for the customer. >> her ability to speak to the needs of her customers, and market what many see as an insavory business tastefully means the future is briegtd for

husband is away this weekend it's a perfect time for spring cleaning because he is a little bit of a hordere, old electronic gadgets that could turn into cash. >> it's a computer, it's not necessarily something he would splurge on. enter the wall street tech guru. joe anna's first tip use websites like glide to sell your electronics, even if they are damaged. plug in your device info. these sites will tell you what it's worth. gazelle byes straight from you. glide puts them online for others to purchase. glide tells you when you should sell. tip number two needs instant cash -- >> go to an ecoatm instead of doing an online shopping. glide apraised the phone at $60. tip number three it pace to compare price -- pays to compare prices. you ever an original ipad 64 gigs. gazelle will pay you $24 and glide will sell it for $60. between the old electronics joe anna finds 427 hidden cash enough to put to her new laptop. >>> cyclists from around the world will be hitting the streets from around the world tomorrow we have a preview. 14 irresistible flavors. one for the mood. one for the moment. each

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