it takes a village to rebuild a hospital.and it has been an honor, i know for my colleague supervisor marr and i to be chinese supervisors working with our first chinese mayor. working with our chinese hospital of board of trustees, with the chinese chamber, with our chinese family associations, with our chinese non-profit sector and our friends from throughout the world to rebuild this hospital. and then healthcare. i want to mention for a second, that i come from a family of healthcare folks. my grandfather sold chinese herbs my brother is a physician, my brother is an actupuncturist. my mother says that becoming a politician i was a failure because i was supposed to be a doctor. you who are caring for the sick, you are doing the lord's work, for some, you are doing budah's work. i want to thank you for all that all of you have done to take care of the community well-being, of our healthcare and insuring not that we are rebuilding the hospital over 100 years, but we are building a hospital that is hopefully going to last an

it is a day in the life of this hospital. you follow these patients as they come in and what their experience and journey is like. how did you develop a relationship with these patients for them to let you tell the story of their experience? >> the film was preceded by this digital storytelling project. i workshop via biya baran institute in san francisco, a workshop that takes documentary's and three envisions them as a trans- medium digital projects. the notion was, at this moment in time, the health care debate was getting so noisy. the people on the front lines, their voices were not really being represented in that conversation. i was getting e-mails from whoever sang, share your story, tell your health care story, of lodi video. -- upload a video. i suspected that people were not doing that. we wanted to sit down and talk with people and meet with people. our question was, what are you waiting for? that led to profound and poignant moments of expression. the question was not, what do you think about health care reform,

but the hospitals, they will have to figure it out. but what if you are a country and all of a sudden you have an earthquake and by the way the one thing you need most because of that earthquake, the hospital infrastructure, is gone. can we describe a scenario that could be like that? i remember when i was in college a popular thing was the national lampoon and they did a parody of the political science final. please write a scenario where world events and powers provide and results in total thermonuclear warfare results and the next question was, please create a lab practical to test your theory. is there a lab practical to test this theory? haiti. as you know, a few years ago the haitian people suffered an earthquake and the initial problem was crush injuries. yes, infection and dysentery and water supply and all those things would follow fairly soon, but the initial catastrophe was crush injuries, trauma, and the hospitals were gone. so what did we do? the world responded as best it could. what we did, the naval maritime forces, we

francis, ucsf and chinese hospital. the community-based organizations include of course the san francisco senior center, which is also part of ncphs, the institute on aging, catholic charities, self-help for the elderly, curry senior center, kimochi vernal heights senior care center. i'm going to turn it over to dana to explain about the program. >> so the san francisco transitional care program is a 4 to 6 week program that's going to be incorporating the coaching model of care. and in that they are going to be integrating self-care skills for the patients and by doing that we're going to utilize skill transfer, role modeling, role playing, with the clients to try to improve their skills in these areas. in addition we will also be doing care coordination but it's going to be limited in what we're going to be providing for the individual. historically, as carrie had mentioned, the transitional care program here in san francisco has been in existence since 2000. the significant change to the program is adding the coachin

treatment and hospitals are generally fairly full anyway. was there any discussion of altered standards of care during your workshops? >> not during the workshop specifically but it is something we've discussed at our hospital council group on and off and it is something the counseling association of hospitals is working on as well. i think we have to think as a group locally what type of policy we would want to have. i don't know that we'd have an alternate standard but we might have a policy if there was a huge medical surge event what kind of standards we would be willing to accept and that would be working on in conjunction with all of our partners. >> that's probably one of the most difficult and controversial subjects in disaster medical response right now because it can be so difficultment until you are there in the situation and know exactly what resources you have and what your capabilities are day by day it really will change so much. so that's why bringing in partners early to offload and shift where we can provide care will make

we had a big conference with the hospital. and everybody that worked on that ward that night sat at that table, and nobody knew anything. >> narrator: as they talked about the night, joy remembered the woman in white who had comforted her. >> and i was like, "oh, my god. you know, it was that lady." she saw me crying. she knew my baby was in that treatment room, and she said "stop crying." >> narrator: it turned out many people in the hospital had seen the woman hanging around especially in the pediatric ward. parents thought she worked there. staff members thought she was a parent or a volunteer. >> i really thought she was a nurse. i mean, she was dressed just like a nurse. but she had no nametag. >> obviously, the woman is some type of a hanger-on in the hospital. >> narrator: that's typical behavior, according to those who study infant abductors. >> they will go to hospitals and birthing centers. they will walk the halls. they'll look at the nursery. they will identify particular children that might be of interest to them.

every hospital grapples with hospital readmissions.'s a lot of controversy around penalizing hospitals if their patients, for example, don't comply with their discharge instructions. every hospital's going to be hit with this penalty. >> and do you think that this is going to impact some hospitals more than others, particularly those in the inner cities? >> well, a lot of data out there and lots of people arguing both sides of this. again i think it is going to impact most hospitals. clearly the bigger the hospital the more -- hospitals operate on very thin margins as it is. so every percentage reduction in the medicare reimbursement hurts. is just the beginning. penalties actually go up to 3% in a couple years so we're talking about a lot. inner city hospitals, there's a lot written about them. poor people have a harder time complying with getting back -- transportation issues, coming back to the doctors to do all the things you need do to stay out of the hospital. on the other hand, public hospitals in particular are well equipped wi

, not all hospitals are failing to meet these guidelines and some hospital executives we spoke to iny the initiative is not all bad. in fact, some of those hospitals ramsdeveloping their own programs to keep people oealthier once they do get home and out of the hospital. >> pelley: anna, thanks very much. what's causing the seats to come loose on some american airlines jets? airli next. jets? that's next. before copd... i took my son fishing every year. we had a great spot, not easy to find, but worth it. but with copd making it hard to breathe, i thought those days might be over. so my doctor prescribed symbicort. it helps significantly improve my lung function starting within five minutes. symbicort doesn't replace a rescue inhaler for sudden symptoms. with symbicort, today i'm breathing better. and that means...fish on! symbicort is for copd including chronic bronchitis and emphysema. it should not be taken more than twice a day. symbicort may increase your risk of lung infections, osteoporosis, and some eye problems. tell your doctor if you have a heart condition or high blood pre

were gaps in care once patients left the hospital. >> dr. michael landberg is the chief medical officer at cedars-sinai. since last november his hospital has been working to reduce readmissions, sending medical staff to monitor the health of frequent flyer patients like freda robbins at home. >> in '98 over 52. >> in the past year the hospital reports a 60% reduction in its readmission rate saving an estimated $4 million to medicare and private insurance. >> we can actually find solutions to this problem that is good for the patient and good for our community. >> take a deep breath, in and out. >> robbins is just glad that her days as a frequent flyer are over. >> good. >> i'm just going to stay home. >> you're getting off board. >> i am absolutely getting off board. >> the hospital plans on expanding the program and making more house calls. >> oh yeah, i look much better within ben tracy, cbs news, los angeles. >> jeff: just ahead on tonight's "cbs evening news", russia says thanks but no thanks to u.s. aid >> the u.s. agency for internatio

we're still waiting to hear from the hospital. i'm going to step aside and give you a sense of the sea of ambulances that have gathered behind me. i'm also talking to chris bore who is reminding me that this was a spot where there tragically was a shooting previously. we're by the sheraton just down the road, and in 2005 that was where a man killed seven people and then himself at a church service. so it's something that is, indeed, a chilling irony that here we are just -- especially on this side of the brookfield square mall, a block, essentially, maybe at this point, the entrance is about a block. we are actually three blocks distance from that, maybe four or five blocks, but very close to where there was another shooting, and that shooting in 2005, seven people were killed there and the gunman killed himself. i'm also told by my colleague nick bore who is on the scene that customers are leaving the mall from the west side and that a number of stores inside have closed, but not all of them have closed. the mall is on lockdown r

bite, the moment they cost hospitals something, the hospitals will go to congress members and get thens over and over again in medicare. when medica tries to improve the quality or reduce the cost, the efforts are undone under lobbying pressure from high-cost, low-quality providers >> the government is forcing hospital to raise standards for something as fundamental as sanitation. face it, that is go news for the patients but hospitals will likely come under additional pressure from the insurance companies to clean up their acts. the insurance companies could extend their exemptions to more conditions than medicare. they say this usually happens in areas where there are not the necessary resources to prevent the patients to end up back in the hospital. >>heather: thank you, live from los angeles. >>gregg: we are now 24 hours away from the final presidential debate and president obama and governor romney are now in a dead heat, tied for the white house. how likely will the debate have any impact? we will bring in our campaign insiders, former republican congressman for new york, and pa

>> you're sitting in the hospital bed.ome guy calls you from outside the hospital and says, i found your dog. where are you? he says, come and get the dog. i have to go to work. i have to be to work in five minutes. called me at ten to 6:00. i'm in the hospital. i have to call my wife and get back to you. i got ahold of priscilla. and the gentleman said, i told him the story. i guess they realized before we did that it was a big deal because i was in the hospital and he came to see me there. >> quite a big deal. two miles away. >> i didn't really think of it. he's my boy. he's been glued to me ever since. >> he's not going to leave your side anymore. and, priscilla, what do you think happened? do you think it's because he's so used to his routine that he shared with your husband every day that he didn't know what to do with himself? >> maybe. he sleeps right next to john. and john walks him a lot. i think so. >> what's next for him? is he getting an agent? >> we established he's going to hollywood next. john and priscilla,

de las alternativas es trasladarlo a otro hospital. >>> lozz hermanos dicen que el hospital les dio la institución no quiso hablar sobre este caso. >>> el consulado mexicano en new york los está ayudando en y mayo consiguieron visas humo ni tr"s para los padres que lo visitaron una semana. >>> estamos viendo alternativas con centros hospitalarios que pudrieieran el ser el caso, rec a román para seguir dando un tratamiento y la otra alternativas que se ha contemplado, es una ambulancia médica, volarlo a puebla directamente. >>> la familia espera y reza porque la ayuda llegue a tiempo en new york, blanca rosa vilches univisión. >>> el joven cuyas denuncias de abuso sexual dieron inicio a la investigación que condujo a la cárcel a sandusky dio su primera entrevista a los medios de comunicación. la víctima habla del acoso que fue sometido por el ex entrenador de fútbol. >>> el era conocido como la víctima número 1 en uno de los casos más escalofriantes de abuso sexual de menores. pero hoy, aarón ffisher decidió poner la cara al mundo en una entre vista con abc. fue la primera víctima de

dozen area hospitals took all of the patients from this one hospital alone, diane, and one more extraordinarynight, we learned that at least four of the women who left this hospital were in labor and at last check two of them have given birth, remarkable at this hour it appears that everyone taken from this hospital, diane, is okay tonight. >> that is really extraordinary. thank you, david muir and coming up here, the superstorm deals a fiery blow to the hometown of some of america's best firefighters. our team from abc news is right there in the blaze next. [ male announcer ] alka-seltzer plus presents the cold truth. i have a cold, and i took nyquil, but i'm still stubbed up. [ male announcer ] truth is, nyquil doesn't unstuff your nose. what? [ male announcer ] it doesn't have a decongestant. no way. [ male announcer ] sorry. alka-seltzer plus fights your worst cold symptoms plus has a fast-acting decongestant to relieve your stuffy nose. thanks. [ male announcer ] you're welcome. that's the cold truth! [ male announcer ] alka-seltzer plus. ♪ oh what a relief it is! [ male announcer ] try

the hospital is on lockdown. three victims are still on their way to the hospital. when they arrive, they can be admitted. nick, stand by, we going to go straight to the hospital. melissa wenke is the media specialist at the hospital. are you on lockdown? >> yes, we are on lockdown. it is a precautionary measure. right now we have no information, that leads us to believe that the shooter is here. >> how long has the hospital been on lockdown? >> i don't have that information. right now, not long. >> how long do you plan on having it on lockdown? >> i don't have that information. >> and relatives and those who want to go there, you have seven victims who were admitted? >> we've had four victims admitted and are expecting three more to come. >> what's the status of the four? >> i know that the four are being evaluated and they have noncritical injury. >> what sort of injuries are these in. >> i don't know the answer to that. >> the other 3m three are on the way, is what you're saying? >> we're expecting potentially to have three more victims come to the hospital, yes.

hospital. this time it's bellevue hospital where some 700 patients -- 700 patients need to get out. they need to get out quickly. this is a process essentially though that could take days. our chief medical correspondent dr. sanjay gupta is there on the scene for us in new york with the latest. first of all, sanjay, explain how this could happen. >> reporter: well, you know, i think the best way to sort of describe it is that over the last couple of days they've been without a primary power source here at bellevue hospital counting on generators to work. i think it's been -- be able to get some of that power back. that has not happened. they did take the precaution over the last days of moving the critically ill patients out. but as you point out, wolf, this hospital has about 900 beds or so in this hospital. and you can hear there's a lot of activity obviously behind me. i don't know how much you can see, wolf, over here. [ technical difficulties ] >> all right. sanjay, hold on for a moment. y

doesn't feel like a hospital.y even have an emergency room, where for five years, there is no wait. well, those are a few of the differences you may not see at every hospital. look at who is there. my tablemate, a stunning beth ales, honoree governor, george patacket and hospital

. >>> one of the largest hospitals in new york is being evacuated at this moment, the second hospital forced to be evacuated after losing power and relying on backup generators. the president of the hospital will join us live. let's go "out front." good evening, everyone. i'm erin burnett. search and rescue. two days after one of the most devastating storms to hit the east coast of the united states, there's frustration, desperation, fear. people are cold, people are tired and people are hungry. dramatic scenes like this are playing out in new jersey and new york. watch this rescuer from the new york police department lowering himself onto a home in staten island, new york and a resident pulled through the roof and back to safety. police say just this one helicopter rescued five adults and one child yesterday and on the ground there are frantic searches among the most heartbreaking a search for two children ripped from their mother's arms during the storm two nights ago. that one is hard to even talk about. they are still unaccounted for. search and rescue teams spent the day double c

. >> hospital negotiators say they're worried about the future health of the hospital. the affordable healthcare act will mean lower medicare reimbursements. >> all we can do is try to guess what the cuts may be or position ourselves to get ready for those cuts. >> the nurses had plans of a two-day strike but since the hospital had to hire the replacements for a minimum of four days they will be out here on a picket line through saturday. ktvu channel 2 news. >>> happening now, tension at oakland city hall where in the last few minutes dozens of people have been sdod leave city council chambers following some heated exchanges over a police shooting. this is a live look right now outside the meeting. protesters are demanding the police report on a shooting back in may that took the life of 18-year-old alan blooper. we are told the protesters got a copy of that report and protesters are still not happy. our crew was there earlier tonight and some protesters were kept out of the council meeting [ crowd chanting ] . >> the gallery and balcony inside the council chambers hav

not only care in the hospital but also for the 30 days after a patient is discharged, the hospitals arecribing physical therapy for their hip replacement paints and their knee replacement patients or prescribing follow-up visits for heart patients. the idea that hospitals will be penalized for providing the care that the seniors need is going to actually cost likes. >>neil: isn't the argue to make sure they don't goof the first time like some hospitals might with a sponge or syringe? if it means someone has to come back, you will pay. >>guest: the difference is that the government is forcing the hospitals to push the patients out too soon. if general motors were forced to take the cars off the assembly line before the tires are on then, well --. >>neil: i got a car like that once. >>guest: the fact is, an article came out last week showing that knee replacement patients are going back to the hospital too soon. they are having problems with their knew knees. that is because the hospitals are being forced under care square to discharge them too soon. >>neil: so we are getting rationed car

we know six area hospitals here in new york took every one of the patients from this hospital, four of patients who left here were women in labor and we have learned that at least two of them have now given birth. david muir, abc news, new york. >> unbelievable. >> wow. >>> heartbreaking story -- in breezy point, queens, they were bracing for water, but what they got was a fire so fierce more than 100 homes burned to the ground. >> i believe you described it as apocalypt apocalyptic, rob. sandy forced the flames through the neighborhood like a blow torch glowing across the top of the dark sky. waist-deep floodwaters held firefighters at bay. by daybreak it looked like a war zone. obliterated homes with only chimneys still standing. >> a part of your life got ripped out of you? >> that's a good description. >> i have over 34 years on the job. i have never seen this before, this amount of devastation. >> the fire was one of the worst in the city's history. amazingly, no one was killed. folks if you are going to donate in the aftermath of the storm, keep that community and those folks in

so the hospitals were able to use the patients, actually the medical staff from their area hospitals to provide the number of patients that went to each hospital and that provided each hospital's own casualty scenario. again you see some of these pictures here, the military preparing these civilian patients for transfer. we even went as far as evacuating patients to maui the busses down there are the state of hawaii's bus evacuation system which are also used in evacuation. so this convenient tue, this vignette of hadr disaster exercise for hawaii also allowed us the opportunity for testing technology for that information sharing and interoperatability. apm was an online collaboration where we were able to share information and learn how to communicate with each other. one of the things that we realized is we have a problem with interchange of information where we actually are able to share that. and that was one opportunity that we were able to do that. quick net also participated with us, allowed us to be able to have civil social interaction with the military and have us be able t

were aboard the macon island, one of the things i was fascinated with as were the attendees was the hospital space. there were a bunch of tours that took place there. last year the idea, it wasn't my idea and i wish i could claim it but i can't, the idea to do a medical peer to peer exchange between the military and the hospital providers here in town. so it was arranged where practitioners and executives, so practitioners and their bosses, to could come out and see the shock trauma platoon and see the capabilities of the shark and see what the military brings to the table in terms of medical. it was a huge hit, to be perfectly honest. it was well received. the medical community here in town was very impressed, really wanted to see more of it, and this year we grew that a little bit. it took flight, literally. it started with looking at rather than be a show and tell, like most things with fleet week, it started with, let's make it more than an air show. then it led to let's get on the ground and do hands on with our middle managers. the same thing is happening in the medical exchange progra

three on the way to the hospital.t for life is on the ground preparing to take any patients that might need to get to a hospital or a trauma one center more quickly. it's not clear, right now. because we are trying to contact authorities. all of the details, as you heard abe talk about right there. do we have someone live in news chopper 12, as well, that can tell us what they are seeing right now? >> hey, terry. it's matt. i'm in the chopper and we have been watching the last half hour, 45 minutes and we have seen numerous balances come from the scene. they have repositioned themselves now. opposed to being in parking spaces they are lined up and ready to go in case they need to take more injured parties away. flight for life is parked and on standby. they have turned the blades off and waiting to see if they are needed to remove anymore injured. you were talking about moreland road shut down north of the freeway and i can show you it is shut down. they are not turning people directly around but send ing them around