implement other technologies to help move the city forward and to help lift the technical maturity within the city. that is what we are charged to do. as an i.t. organization within the city, and to your comment earlier, it is something we face everyday, a challenge we face every day. leveraging legacy. respecting legacy, yet implementing technology to meet the needs of the business of the city and the needs of the constituents within the city. >> thank you. having a question for you or -- when you say cloud, there are multiple model ser -- models. let me simplify them. one is instead of building your own data center which companies would do 10 years ago and build your own computer room at generators and air conditioning, you use an outsourced professional data center. that is one move to the court, which is one move to the crowd. the second model, which you have actually used to set up a mass of private club, where you can now provision servers on demand for your constituents within the city. in the context of a government with the compliance issues and security issues and mission critical services which you overlay, that is quite an achievement. so that

there is the clout as envisaged and manifested within the enterprise, which includes the city of santa francisco. large organizations of people who have i.t. needs. then there is another kind of clout, which is the cloud that is in your pockets, which is most of what jim spoke to. everyone of us walked into our job every day with a cloud in our pocket, okay? that is the apps that sit on your smart device. you are driving cloud adoption far faster than enterprise i.t. can adopt anything. actually, most enterprise i.t. shops since 2003, if you are lucky. we are delighted with this experience, delighted to innovate upon, and that is where you see all this amazing innovation on top of new form factor devices like tablets and smartphones, and yet, the real world, which is the world in which we live -- absolutely sucks from a user experience. we are in this horrible position whereby we as consumers are driving this incredible rate of change for our enterprise employers, and while you might be quite happy to publish anything about yourself and your family on facebook and twitter and anything else he might choose to do it, the government is defin