iain macinnes, reporting scotland at raf lossiemouth. drivers charity that takes patients to appointments says it's at breaking point, because it's having to make up for a failing nhs patient transport service. shaftesbury car link in dorset, told the bbc it's been left struggling to cope. matthew hill reports. elena has an appointment with her podiatrist. the 80—year—old relies on volunteer driver, les, to take her seven miles to the health centre. without this, well, i'd be stuck where i am. and i'd have to get ordinary taxis. shaftesbury car link serves a large geographical area from wiltshire to north dorset through to somerset, which has very poor public transport links. it has about 1200 clients on its books. many are very vulnerable. hi. could i make an appointment for next wednesday, please? next wednesday. june hull has been an unpaid director of shaftesbury car link for five years, but recently she's noticed the nhs patient transport service is letting patients down, leaving her not—for—profit organisation to pick up the pieces