hyphen iib at sfgov. org.ll victims and witnesses from these incidents are encouraged to call iib at (628) 652-4420. the sfpd officers who discharged their firearms in this incident were all uniformed patrol officers and sergeants assigned to central station and union square. safe shopper detail officer kevin lara, officer manuel serrano, officer george raymond, sergeant leonard caldera. sergeant diane kou, and sergeant shante williams. five of the six officers that discharged their firearms completed critical mindset, coordinated response, or cmc training. cmc is a 20 hour california post certified training course developed by the san francisco police department's field tactics force options unit. the course addresses high risk situations encountered by officers out in the field. training objectives include critical decision making during high risk incidents. officers gain a deeper understanding of how to resolve these incidents with a coordinated and tactically sound approach. using teamwork and leadership.