—— dan, busy day. ll ground in ilfracombe, what was it like?erty fires, road traffic collisions, but also then unsafe structures of power cables down, trees falling down, so quite a large amount of those, unfortunately. l quite a large amount of those, unfortunately.— quite a large amount of those, unfortunately. i suppose the call centre is extremely _ unfortunately. i suppose the call centre is extremely busy - unfortunately. i suppose the call centre is extremely busy and i unfortunately. i suppose the call| centre is extremely busy and had unfortunately. i suppose the call i centre is extremely busy and had to prioritise. when you have that volume of calls, how do you do it? fire control did a fantasticjob, as they always do and we lean on our partners, so other fire and rescue services took some of our calls when we were in that search period, but then we put in place separate control areas in at different points in different locations, one in plymouth, north devon and somerset and the calls go directly to the officers on the ground there